What’s the best B2B content of 2020?

We’re compiling our shortlist of 2020’s best B2B marketing content. And we need your help.

We want you to tell us your favourite piece of B2B content this year, so we can put it to the public vote, and crown the winner in our December podcast.

It could be an ebook, a video or even a dating app for cows

It’s been a seismic year, and it might be you’ve seen something that has broken from the cliché and helped businesses meet the challenges of 2020 in a sensitive or unusual way. But in truth, it could be anything. Last year’s top two were a cloud platform product page, and a dating app for cows (yes really).

That’s what’s great about B2B content: it’s so varied. You could nominate something traditional like an attention-grabbing ebook, an informative white paper, a standout blog post or a funny B2B video, or something else entirely. All we ask is that it was published for a B2B audience in 2020 and that it’s brilliant.

(Technically, you are allowed to nominate your own work, but it’s nicer to give credit to someone else.)

Please note: Voting has now closed for best B2B content of 2020

(Here’s what our audience nominated as the best content of 2019.)

The best B2B content of 2020: cast your vote now

By rights, 2020 should be a landmark year for B2B marketing content. The best content can educate people about new challenges, help them implement change, and release strong emotions about work. It also fights hard to secure engagement in the face of other distractions.

To put it mildly, this year has presented plenty of opportunity to do that kind of work.

So we asked friends and colleagues around the industry to nominate their favourite piece of B2B content from 2020… and compiled 15 inspiring nominations below.

After last year’s best content nominations, we were excited to see what you would send us this time around. In a year that has been straight-up weird, would 2020’s B2B content follow suit?

Spoiler alert: pretty much. This year’s shortlist includes everything from a homemade productivity-rewarding cookie dispenser (yup, it’s exactly as it sounds) to an erotically-charged cyber-security Q&A that’s almost as informative as it is disturbing. Almost.

Thankfully, the nominations you sent us aren’t all about COVID. But they do all show the real value B2B content can have in a crisis – and many creative ways that marketers have addressed the unique challenge of speaking to B2B audiences in a year that changed work forever.

Here’s the full list of 15. Enjoy.

(Alternatively, if you already know your favourite, you can skip straight to the voting.)

A) Apple: The whole working-from-home thing

Seven-minute video story

https://www.youtube.com/watch?v=6_pru8U2RmM

Emily King, Senior Writer and Editor at Bluefruit Software, says: “It’s chaotic, human, relatable… just a joy to watch. One of the few pieces of content relating to the events of this year that didn’t make me want to pull my hair out.”

B) B2B Institute / LinkedIn: 2030 B2B Trends

In-depth research report

b2b institute 2030 trends reportRuss Powell, Managing Director and Founder at Sharper B2B Marketing says: “My nomination is the 2030 trends report from the B2B Institute at LinkedIn. It backs up what we’ve been saying to our clients about the long term approach needed in B2B, and gave me some ideas around targeting and personalisation. A useful report that we can use to build into our strategy for the next decade.” 

C) Bottomline Technologies: Think These 5 AP Opportunities are Myths? Think Again

Horror-themed assessment quiz

bottomline.comLizzie Cresswell, Junior Copywriter at Radix Communications, says: “Bottomline make complex business payments simple and secure for organisations across the globe (cash management tools/payment automation etc). This is fun, and on-brand with their tone – it takes a boring subject and creates an interactive piece of content marketing that is both informative and engaging. Plus it’s a bit weird, so right up my street. Looks at the ‘myths’ of AP/revenue opportunities you might be missing, with a series of mythical creatures featuring on the way. Yes, it’s a little cheesy in places, but its good fun and, for a subject that is (let’s face it) a tad boring, it’s genuinely engaging.”

D)  Cognizant Center for the Future of Work: After the Virus

Part Turtl story, part prophecy

after the virusNominated by Karla Rivershaw, Head of Marketing at Turtl.

A history lesson from the future – telling the story of what happened in the five years after COVID. It includes some pretty bold predictions.

E) CyberOff: Meet the Bearded Babe

Nausea-inducing cybersecurity video (you have been warned)

Nominated by Giles Shorthouse, Head of Business Development & Marketing at Octopus Group.

(So blame Giles, not us. Now, has anyone seen my mind bleach?)

F) Google: What board members say about the CMO—off the record

Long, scrolling web page

Google CMO Insights ContentAndrew Last, Managing Director at Harvard, says: “I nominate ‘Think with Google’ for their industry insights on the role of the CMO. Fortune 1000 board members discussed the CMO role anonymously. They gave Google over 100,000 words with insights. Google then distilled them into one single paragraph: Great expectations: What the board wants from you…”

G) LinkedIn Marketing Solutions: An interactive video content experience for B2B Marketers

Interactive explainer video

an interactive video content experience for B2B MarketersNominated by Giles Shorthouse, Head of Business Development & Marketing at Octopus Group.

Unusual concept, this: a mash-up between an explainer video and a choose-your-own-adventure game.

H) McKinsey: These eight charts show how COVID-19 has changed B2B sales forever

Data-packed article… and a whole body of work

https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/these-eight-charts-show-how-covid-19-has-changed-b2b-sales-forever#Paul Hewerdine, Strategy Partner at Earnest, says: “My favourite content this year is not one piece, but a whole body of work. For me, McKinsey has completely bossed COVID-19 with its regular briefings and insights. They’ve become a go-to source, a real barometer of the state of play out there and how business leaders need to adapt. This is a really prime example, it’s Informative, enlightening, and thought-provoking. But it’s not all COVID-related content; they recently launched their McKinsey for Kids series (for an example, see “Hungry fish, baffled farmers, and what happened next”) which definitely appealed to big kids like me. It looked like it started as an initiative aimed at kids of McKinsey employees to explain what their parents do, but it’s got far wider appeal. Beautifully executed and again truly insightful. McKinsey = content marketing team of the year.”

I) Megan Rose: Looking for examples of great content and tone of voice?

Blog post with practical examples

Tone of Voice - Megan RoseAndré Spiteri, Director and Chief Copywriter at Maverick Words, says: “This is amazing. It’s a bit meta, granted (as it’s by copywriters for copywriters) but I think it’s a fab one for the swipe file.”

(Think that’s meta, André? Try including a best-practice roundup post in a best-practice roundup post…)

 

 

 

J) monday.com: I built a cookie machine to motivate people at monday.com. It didn’t work.

Man annoys colleagues on video

Doug Kessler, Creative Director at Velocity Partners, says: “It’s about someone who invented a machine that delivers cookies to people’s desks whenever a project is completed, and it’s funny!”

K) Nationwide Children’s Hospital: PediaCast CME

Podcast for paediatricians

https://www.pediacastcme.org/Kerry O’Shea Gorgone, Educational Content Director at MarketingProfs, says: “This podcaster didn’t even realize his show is B2B! Dr Mike Patrick is a board-certified paediatrician and Fellow of the American Academy of Paediatrics. He’s done a show called ‘PediaCast’ for parents since 2006, then in 2015 he started a show for paediatric professionals. This is AMAZING B2B content, sponsored by Nationwide Children’s Hospital in Ohio.”

L) Profitwell: COVID basically doesn’t exist in B2B SaaS

Twitter thread and video

https://twitter.com/i/status/1316385881188708352

Harry Kapur, B2B tech marketing consultant and freelance copywriter says: “Patrick Cambell, CEO at Profitwell, reveals that their B2B SaaS index hasn’t been affected by COVID and new revenue has accelerated.”

M) Turtl: Spock vs Homer and the psychology of personalization

Blog post and presentation

Spock v Homer

Joel Harrison, Editor in Chief at B2B Marketing, says: “I loved the piece by  Turtl on different buying decision making – Homer versus Spock.”

 

 

N) Xero Accounting Software: Capture bills and receipts in a snap

Cute, funny video ad

https://www.youtube.com/watch?v=LFmC8PejW30

Lisa Woodruff, Marketing Manager Radix Communications, says: “This ad is great because it addresses the pain that most sole traders feel, spending time doing paperwork. It’s funny but it works.”

O) xiQ: New-Age B2B Marketing – Innovate or Die

Post-COVID infographic

Covid B2B Marketing InfographicNominated by Eman Malik, Client Success and Support Manager at xiQ.

(There’s nothing in the rules against nominating your brand’s own content if you’re proud of it, especially if it’s as timely and informative as this.)

 

Found your favourite? It’s time to vote…

Simply click your favourite in the form below and hit “submit”… then sit back and wait for December’s edition of Good Copy, Bad Copy: The B2B Copywriting Podcast, where we’ll be joined by leading B2B marketers to count down the top ten… and finally reveal the winner.

You have until Tuesday 8th December at 09:00 GMT.

Or, if you think we’ve missed the year’s piece of standout B2B content, let us know on social media or [email protected]!

B2BQ&A 113: What’s the best B2B content EVER?

If you’re looking for the very best examples of B2B marketing content, you’ve come to the right place. Because – after a whirlwind of nominations, shortlisting, group stages, and voting – we’ve whittled them down. Nineteen contenders. Five finalists.

And, ultimately, one winner.

In a departure from our usual format, this B2BQ&A tries to ask a question posed by our host: “Just what is the best B2B content of all time?”

Along the way, we find plenty of B2B inspiration, cast an eye over audiences’ changing content preferences, and hear from expert judges like Andrea ClatworthyRobyn CollingeIrene Triendl,  Doug KesslerKatie Colbourne, and Rishi Dastidar… as well as our co-host for this episode, Rockee.io founder (and recently revealed sausage enthusiast) Matt Laybourn.

After about 80 episodes, it’s also our final podcast hosted by Radix Creative Director David McGuire, who’s leaving us to embark on a new adventure. (There’s plenty more B2BQ&A to come, though, courtesy of our new-look hosting team. Wait and see!)

You’ll find a full transcript of this episode at the end of this post… just keep scrolling.

So what can we learn from the best 19 examples of B2B content?

You can find the full list of nominees right here. And, reviewing the vote, here’s what we discovered:

1. In the end, great content wins

Yes, AI-driven filler is making search engine results a bit unreliable lately. But when audiences do find content with true value, they’re all the more likely to appreciate it.

As Matt says: “As much as there’s a there’s a shift in the landscape with Google search results, people will find and gravitate towards really good content… like: I found this awesome thing, and I want to share it with you.”

2. All content needs to earn the audience’s time

Judging the podcast category, Irene says: “There is actually something quite arrogant in assuming people are going to want to listen to you and your guests talk on and on for an hour, or however long the podcast is. So if you do that, I think you owe it to your audience to have something interesting to say and to be really well prepared. And that you’re offering them something that they can’t get elsewhere faster or better. And this is ultimately true for all content, really. People’s time is precious, and you can’t take it for granted that they are going to give it to you.”

Gulp. We’re doing our best, Irene. Honest.

3. Authenticity wins loyalty

The high number of podcasts among the nominees is testament to the rise of community marketing, and the power of getting people to identify with your content.

Matt puts this down to authenticity, saying: “People want to hear a natural conversation, not someone kind of regurgitating, I don’t know, frameworks or the best practice. It’s got to be an authentic thing.”

4. A little wit can even the odds

No spoilers, but among famous players like Adobe Marketing Cloud, GE, and Volvo Trucks, smaller names can really hold their own – all they need is a fresh, witty way to express themselves. Whether it’s a financial blog about Chicken McNuggets, a rhyming explainer video, or – yes – a dating app for cows, content is a realm where a bright idea can carry the day.

Speaking about Iron Mountain’s entry, Rishi says: “Wit and whimsy are rarely used tools in this world. On this evidence, one wonders why.”

Want to skip to the exciting bits? Here’s where you can find them…

4:22 – Best B2B Blog Post

8:52 – Best B2B Podcast

13:20 – Best B2B Long-Form Content

17:20 – Best B2B Video Ads

20:25 – Best Wildcard Content

24:21 – Grand Final: The Best B2B Content of All Time

Next time, if could be your question we’re answering

If you have a question about B2B content writing, we absolutely want to hear it. Send us a voice memo at [email protected].

And if there are any other thoughts you’d like to share (or if you’d just like to say hello to the podcast’s new hosts), you can connect with us on LinkedIn and Twitter: @radixcom.

How to listen: 

Credits and thanks

Finally, David has a massive list of goodbye-and-thanks: everyone he’s interviewed or co-hosted with, everyone who’s listened, and everyone who’s sent us a copywriting pro-tip. Thanks to Gareth at Bang and Smash for sound editing heroics, and Hannah Beech for super podcast branding. And especially thanks to Emily King and Fiona Campbell-Howes for birthing this podcast and passing it on. Thank you.

OK. You know we promised you that transcript…?

Transcript: B2BQ&A 113 – What is the best B2B content of all time?

David McGuire: What is the best example of B2B content, ever?

Matt Laybourn: That’s a great question. Let’s ask the very best 10 B2B judges that we can find – and the voting public – to find out.

David: Hello, Listener, and welcome to B2BQ&A, the podcast where we go in search of an answer to your question about B2B content writing.

This is episode 113. And as this year marks the 10th anniversary of our podcast, we’re taking the very unusual step of trying to answer a question from me: “Just what is the best bit of B2B content, ever?”

To help me I’m joined by one of the judges from our expert panel. From rockee.io and the Sausage Factory podcast. It’s Matt Laybourn. Matt, hi! Welcome.

Matt: Thank you so much. It’s a pleasure to be here.

David: The Sausage Factory, I’ve got to ask you about that. That’s a new podcast, right? Love the name. Are you just talking about sausages a lot?

Matt: (Laughs) Yeah, so the reason behind it being called the Sausage Factory is because our perception – at least me and my co-host Mark Willis – our perception is we’re in a cycle of endlessly making content at the moment and not worrying about the quality of it. You know, the rise of AI and all of that type of stuff. So things have become a bit of a sausage factory. But the interesting side addition that I didn’t expect for this, is we now have this weird Venn Diagram of B2B marketers and sausage enthusiasts. And it’s kind of this little interesting crossover

David: That Venn diagram is a circle?

Matt: Yeah, you’d think so, but there’s been some discerning comments about certain types of sausages, which, again, is not something we expected to talk about on the pod.

David: Well, you’re very well qualified then if it’s a podcast about content that stands out from the run-of-the-mill because that’s what we’re trying to get to the bottom of today.

Before we go any further, I should probably introduce myself, shouldn’t I? My name’s David McGuire. I’m Creative Director at Radix Communications, which is the B2B tech writing agency. And the reason I get to take the self-indulgent step of posing my own question for this B2BQ&A is that after eight years, this is my last time in the host’s chair of this podcast.

Don’t worry, I’m handing over to a fabulous rotating roster of hosts: George, Katy, Steve, and if you’re very lucky, Kieran. And we have many more brilliant episodes in the pipeline for you. So don’t worry, there is more B2BQ&A to come, just not with me.

So if you do have any comments or suggestions, or you’d just like to welcome the new hosts, you can find Radix on LinkedIn or Twitter.

Announcer: @radixcom.

David: And if you want the show to answer your question on a future episode, record a quick voice note and send it by email.

Announcer: [email protected].

David: Right. That’s enough prevarication. Let’s get on with the serious business of finding the best B2B content of all time.

First, I should start by saying thank you to everybody who put forward their favorite examples of B2B content. We took all of your nominations, and we put them in front of a brilliant panel of 10 B2B marketing experts, as well as senior Radix writers, who helped us to create five category shortlists: best blog, podcast, long-form content, video ad, and a wildcard category for entries that kind of defied description.

We had a public vote, and the winner of each category went forward to the Grand Final, the voting for which closed just a few minutes ago. And in a few moments, we’ll reveal who won. Matt, are you ready?

Matt: I am very ready. I’m very excited. Let’s do this.

David: You sure?

Matt: Yeah. Come on let’s go.

David: Okay, let’s go.

Voiceover: Best B2B Blog Post.

David: Blogs are such a staple of B2B content marketing, it’s no surprise we’ve got lots of strong contenders here. So thanks to Andrea Clatworthy at Fujitsu and Robyn Collinge of WeTransfer who helped our Head of Copy, Matt, and Senior Copywriter George compile the shortlist.

Now, they very particularly enjoyed Beam’s How to Write a B2B Blog Intro that isn’t Boring AF and Hank Barnes of Gartner’s The Tyranny of More, but ultimately the four they selected were as follows:

  • Andy Raskin’s The Greatest Sales Deck I’ve Ever Seen,
  • Assure Hedge’s The Chicken McNuggets’ secret ingredient is not what you think…,
  • Tom Roach on The Wrong and the Short of It,
  • and Velocity Partners’ A Stakeholder Through the Heart.

So Matt, having been writing blogs for a while it feels to me like they’ve changed in nature a lot over the last few years in B2B; that they’ve become more of a mainstay of the content strategy where once they might have been SEO filler, I guess. Is that something that you kind of recognise? Why do you think it might be?

Matt: Yes, it’s an interesting mix at the moment, because you know, things like programmatic AI are starting to kind of make the pendulum swing the other way a little bit again, because we’re getting this kind of overpopulation of essentially facts-based articles. They don’t have editorial quality to them, they’re just telling the reader what they probably were looking for, for that search term.

And it’s funny enough was talking about this earlier, but some of that is fine. Some of that is fine, someone wants a very simple answer to a simple question. But then you start to lose the quality of, you know, where does the editorial come in, where does the tone of voice the brand, the real kind of in-depth, exciting solution-based content to those terms really start to come in.

So, blogs are going through a bit of a whirlwind. And I think it’s harder for brands at the moment, just because of the way Google is trying to figure out how to deal with essentially an influx of content. The barrier to entry to make content could not be lower at the moment, so how do we discern the difference between good, bad and ugly, I guess, at the moment. And Google doesn’t quite know that yet, because I’ve seen so many marketers going, “I just see bad content on search result pages at the moment.”

The battle to be relevant and to be interesting is getting harder and harder. So I don’t know – I’m kind of thinking the pendulum swinging around a little bit and doesn’t quite know where to land at the moment.

David: I think, until Google can sort that out, it might be social and other places, that really will help to reward the best blog content, I suppose. The more there is of this kind of wide base of low-quality content, the more that the real imagination has to stand out.

And I think that’s something that we’ve seen in the winner – with all of these blog posts – but in particular, in the winner, which is Assure Hedge – I think they’re now Alt 21 – which is The Chicken McNuggets secret ingredient is not what you think… which was voted the best B2B content of 2021 by our listeners, and it’s won again here.

Andrea Clatworthy said, “Fab this! Quite long, but a great story, which I enjoyed reading.” And Robyn Collinge agreed. She said, “I bloody love a metaphor to help me understand complex things.” And it’s super to see a blog post that’s built around the kind of storytelling that AI will never be able to do. And people actually recognising the value of that

Matt: A hundred percent. And I think that’s the interesting thing. As much as there’s a bit of a shift in the landscape with Google search results and things like that, people will find and gravitate towards really good content. So social groups, Slack groups, internal sharing groups, and things like that as well, they’ll be like, “I found this awesome thing, and I want to share it with you.”

So the best will still rise above it. We’ve just got a bit of a slight traffic issue in the short term. But normal service will be resumed I’m sure, don’t worry.

David: So congratulations to you, Assure Hedge, the best B2B blog of all time.

Announcer: Best B2B Podcast.

David: Loads of nominations we got here, which is a bit of a surprise given that when you talk about B2B content, podcasts might not be the first thing you think of. But I guess it is all about getting that community who’ll identify with your content, stick up for it, and end up nominating it for things.

Matt, you’re a podcaster yourself and you judged this category, along with Doug Kessler of Velocity Partners and Irene Triendl of Say What? So, what did you think?

Matt: It was a really interesting category. The thing that I was listening out for… so I kind of did my own research recently to get my own pod up and running and go, “What are the things I really like in a podcast?” And one word always comes up, and it’s authenticity.

So a lot of people listen to podcasts on the go on the move – trains, buses, whatever it may be – and they want to hear something that is kind of a natural conversation, not someone kind of regurgitating, I don’t know, frameworks or the best practice. It’s got to be an authentic thing between two or three people. And that’s what I think the very best in this category do for us.

David: Irene also sent us some audio and she found this category pretty tough to judge, I think.

Irene: I have to say, this has been a lot harder than I thought; it’s a tough category. I think for me, the key thing is, there is actually something quite arrogant in assuming that people are going to want to listen to you and your guests talk on and on for an hour, or however long the podcast is. So if you do that, I think you do owe it to your audience to have something interesting to say and to be really well prepared. And that you’re offering them something that they can’t get elsewhere, or can’t get elsewhere faster or better. And this is ultimately true for all content, really. People’s time is precious, and you can’t take it for granted that they are going to give it to you.

David: Out of a long list, there were quite a few that caught the judges’ eye. I think that between you, you commended Agencyphonics by Cactus, Everyone Hates Marketers by Louis Grenier, Uncensored CMO by Jon Evans. And I know Doug Kessler was particularly a fan of the Electronic Propaganda Society by Mathew Sweezey.

But ultimately, it came down to:

  • Adobe’s Audio White Papers for Marketing, voiced by Malcolm *actual* McDowell,
  • Gasp’s Call to Action,
  • Help Scout with Jay Acunzo’s Against the Grain (which is kind of a video program as well, but that’s fine),
  • and Peep Laja’s How to Win.

And by an absolute landslide, Call to Action took it.

So congratulations to Gasp. That was nominated by Fractional CMO, Graham Fraser, and Doug said…

Doug Kessler: Fun and sweary and it’s got a fun voice to it. Good guests list. They package it up well as a show with segments and everything – I like that.

David: Matt, this one stood out for you as well, didn’t it?

Matt: Yeah, it really did. I’m a massive Rolling Stones fan. So the fact that he had “I can’t get no call to action” as a theme tune… Well, that’s not the sole reason, obviously but okay, I’m interested from the very first 30 seconds, you’ve got me. But no, again, it was everything I love about a podcast where it’s just authentic good conversation.

So I listened to a really amazing one the other week with Chris Paouros. And it was just it really got to me. Really powerful conversation, learning more about the person behind the marketer as well. So I loved how that transcended just kind of the normal marketing conversation. So a really deserved winner.

David: Yeah, I’m glad you called that one out because, Chris Paouros, among other things, runs Proud Lilywhites. And as Spurs fan myself, and someone who you know LGBT Spurs fans are among my very favorite people in the world. You know, always deeply grateful for what Chris does. So to actually hear her interviewed was super.

So brilliant, well done to Gasp and the Call to Action podcast, you are officially the best B2B podcast of all time.

Announcer: Best Long-Form B2B Content.

David: So classically, when you think of B2B content, it’s long-form stuff that often you’ll think about. But this category had, in the end, no white papers and no ebooks on the shortlist. (Thanks to Maureen Blandford, founder of Serendipitus, and Jason Miller of Tyk, for helping Katy Eddy compile this shortlist for us.) Having said that, obviously, we had good examples, but I think there were fewer than they were expecting. Do you think there might be a reason why we might, relatively speaking, see fewer examples in the long-form category?

Matt: I think it’s just so much harder to maintain people’s attention, is the really simple answer. We’re in an environment now where you have seconds to get someone’s attention. So much emphasis is on messaging and short-form at the moment. So for something long-form, that someone could sit there for more than 15 minutes, if I’m honest, to stand out, all of a sudden this is a very challenging category. And the best really have to have something quite incredible to keep people hooked.

David: I think you’re right. And often the thing is that because they’re about something very specific as well, they might not ever reach a very wide audience. I think Andrea Clatworthy made the point that sometimes the best content is so super targeted, it’s not even necessarily in the public domain. You know, a lot of these things will be gated. So it’s probably quite understandable that we had relatively few to choose from.

But we did have some good nominees, and the judges particularly liked After the Virus by Cognizant, but ultimately the three that they picked and agreed on, were:

  • Ahrefs’ The Beginner’s Guide to SEO,
  • Maxon Motor, their product catalogue,
  • and Velocity Partners’ The search for meaning in B2B marketing.

Now the vote in this category was really close; there were two votes between first and third place.

The winner was Ahrefs and Matt, this was actually your nomination wasn’t it?

Matt: Have I tipped the balance with my vote here? Yeah, it’s rationale behind it is going back to this point: it’s got to be something pretty incredible to keep you hooked. And this is a piece of content I go back to time and time again as my source of authority and credibility because it’s just an incredibly in-depth, clever, well-written, well-structured guide on how to set up fundamentals in SEO. And it sounds like a boring subject, but so many people must have to go back to this and go, “Okay now I’m gonna jump to this chapter. I’m gonna go to that chapter.” And I’m kind of a weird sucker for content UX as well. And the way they just have everything displayed perfect on the page, they have social proof, excellent categorisation blending in with videos infographics, imagery, and really good, high-quality, authoritative, written content. It’s an absolute treat.

David: And Katy, our Senior Copywriter here agreed with you, she said, “This huge guide could have been overwhelming, but mercifully, it’s not. The writing’s really accessible but without skimping on detail. It’s easy to navigate. And it’s visually clean with cute icons and useful diagrams. For Ahrefs, this format is easy to revisit and update when best practice inevitably changes. And it’s simple for readers to revisit the relevant bits whenever they want a refresher.” Just as you’ve done. So I think you’re both well agreed on that.

So congratulations to Ahrefs, your Beginner’s Guide to SEO is officially the best long-form B2B content of all time.

Announcer: Best B2B Video Ads.

David: Okay. I mean, this is always the eye-catching one because when you think of like, when B2B gets creative, when it gets humorous, when it sparks emotion – it’s often short videos that we’re talking about.

So we’re really grateful to Joel Harrison, Editor-in-Chief of B2B Marketing, and Basware’s Katie Colbourne for helping our Head of Development, Kieran compile the shortlist. The judges enjoyed Lenovo’s Metal Review video, but with some conflict over whether that was really B2B, the shortlist came down to:

  • Adobe Marketing Cloud’s Click, Baby Click,
  • GE’s Datalandia – Devamping,
  • Iron Mountain with Iron Mountain Protects Your Backup Tapes,
  • and The Epic Split by Volvo Trucks.

This was the closest category; we actually had a tie in the public vote. So we went back to the judges and found that only one had placed in all three of their top three favorites. And that is Iron Mountain. It was originally nominated by Rishi Dastidar who said, “How do you make *checks notes* storing backup magnetic tapes interesting? Why not try some rhymes and a charming animation style? Wit and whimsy are rarely used tools in this world. On this evidence one wonders why.”

And among the judges, Katie Colbourne agreed she said, “This engaged me quite a bit as it used real-life examples of things we all do and are guilty of. So it had that emotive and connection element. It was also fast-paced, and it was funny from the off.”

What did you think of it, Matt?

Matt: Yeah, I completely agree with those comments. Super engaging. I was kind of wondering what this is at the beginning because you’re like, “Is this gonna be another boring B2B video, please don’t be boring.” And then you’re like, “Okay, this is funny. This is interesting. This is engaging.” But it focused on the problem. It was like, here’s a very clear problem and they’ve gone about it in a really creative way and given it different environments, and then taken it in towards a solution, and it’s absolutely perfect for short-form content, did everything you wanted it to do.

David: It shows that with a bit of thought and a bit of creativity, you can really cut through because there are some big hitters in this category, right? The Epic Split, which is many people’s immediate thing that they think about as great B2B content came third in this category, you know. And so you compete with big hitters like Volvo Trucks or you know Adobe Marketing Cloud who always – and GE – who always do these funny emotional videos, just shows with a bit of thought and a good script, you can really compete on that playing field and stand out.

So, well done Iron Mountain, yours is the best B2B video ad of all time.

Announcer: Best Wildcard Content.

David: Now, some of the nominees didn’t fit neatly into any category. So we created this extra one. Thanks to Rishi Dastidar, who’s Senior Writer at venturethree – and also a darn fine poet – for helping our senior copywriter Steve get to the bottom of this shortlist.

So ultimately, they chose:

  • Drawbotics’ Your Favorite TV Shows Brought to Life With Amazing 3D Floor Plans,
  • Gartner Magic Quadrant – yes, all of it,
  • Hectare Agritech and Tudder,
  • and Turtl’s Kill the PDF campaign.

Matt, Rockee helps marketers to get feedback and understand what people really enjoy about their content. So, with access to that information, do you see new formats, new approaches? If we run this in five or 10 years’ time again, might there be completely different kinds of B2B content? What do you think the future might hold?

Matt: Yeah, it’s really interesting, because we started to get feedback we just simply weren’t expecting, where people are asking for slightly different formats of where things work. So for example, you posted for the digital webinar, or something like that. It’s quite interesting, because people go, “This is too long, I want to see shorter versions of it.” So immediately, you’re getting data there to go, “Look, I can take this into maybe four or five snippets, I can put it into social short form. I can even take it to YouTube short form – I can make something really interesting and engaging when I have a long-form piece of content.”

So there’s a huge evolution happening. And that’s what the audience is asking for. It’s related to something they consume in a snappier format or that goes to the precise problem that they’re trying to solve. So that’s something we’re seeing straight away from Rockee at the moment is there’s a kind of a move away from longer form. So that’s something that’s certainly emerging.

And the other one is around creators as well, that that goes back to that authenticity piece, less around AI at the moment, but people who can, you know, rise up as a profile for their brand. An example is Todd Clouser, who used to be at Refine Labs and is now at lavender.ai. He does an incredible job of just making short comic videos that are related to the problem and the solution of the brand he works for.

So yeah, interesting trends emerging. I think it might gravitate towards those creative formats in the next couple of years, for sure.

David: So more profile for kind of, you know, individual personalities, and potentially more atomisation of bigger content pieces.

Matt: Yeah, a hundred percent. We’re moving to snack form type of stuff and we’re on a diet from long form. And yeah, that’s certainly what the audience is asking for. But it’s very competitive; using feedback is a great way of getting an insight as to which are the most juicy bits that you can focus on.

David: So we took the vote for our wildcard content, and Hectare Agritech and Tudder, which, if you don’t know, is their dating app for cows. Again, it was voted the Best Content of 2019. It ran away with this category once again. And Rishi Dastidar sent some audio to explain why he thought it was well-deserved.

Rishi Dastidar: It’s a very simple idea. The idea of a dating app for animals: cattle and sheep. I love the wit here. It’s a very simple idea, but it’s been executed really well. And that cross-pollination just really does cut through and raises a smile.

David: So well done, Hectare Agritech. Tudder is the best, I guess, B2B dating app of all time?

Announcer: The Grand Final.

David: So this brings us to the moment of truth. We have our five finalists:

  • Assure Hedge: the Chicken McNuggets blog,
  • Gasp with their Call to Action podcast,
  • Ahrefs with their SEO guide,
  • Iron Mountain with their hilarious video,
  • and Tudder, the dating app for cows.

Matt, are you ready to find out what is officially the best B2B content of all time?

Matt: Come on, I can’t wait any longer The suspense is killing me. Let’s do it.

David: Okay.

In third place… we have Hectare Agritech with Tudder.

In second place… it’s Assure Hedge with The Chicken McNuggets secret ingredient is not what you think.

In first place… it’s Gasp with the Call to Action podcast.

I think a few years ago you would never have thought that the best B2B content of all time would be a podcast, would you?

Matt: Definitely not. I don’t think people thought podcasts would ever pick up and no one would listen to a B2B podcast. But love this, I love this winner, thoroughly deserved. It’s real content, real people doing real things.

David: What is it you love about it?

Matt: I’m gonna say authenticity again. It’s real people, you know, having a good conversation, finding out about their experience, how they got to where they are, their expertise, their knowledge, beautifully framed, entertaining. Entertaining is probably another key word; I’d happily listen to it anywhere I go. So, yeah, incredible winner.

David: I mean, obviously, there’s an element to it of: “It’s a public vote, you know.” And with any competition like this, where it’s open, of course, it’s a subjective choice. And, of course, there’s an element of who will get people to vote for you.

But, for me, that’s kind of why podcasts are so good. It’s about getting that community that identify with you. And so the fact that they’ve won, shows the strength of their community, and it shows it’s working, right?

Matt: Yeah. 100%. And that’s what they’re kind of designed for. There are little subsections of all of our various parts of B2B marketing in different markets, and you want to meet up with fellow people who have the same opinions and kind of the same, you know, ambitions and thoughts and things like that. It’s great to see those communities come together, you know, loyal fan base and like good authoritative content. It’s a beautiful mix.

David: Yeah, I think the reason that we have the judges involved in this process, to do the shortlisting, is ultimately, the winner is always going to be subjective; everyone’s going to have a different view. But all of our five finalists – indeed, all of the 19 shortlisted examples – are worthy winners, and hopefully, fairly inspiring examples of good B2B content. And that, ultimately, is what this question was about. It was about you know, finding examples, finding ideas, finding some inspiration. So hopefully, we’ve managed that.

Well done, Gasp. Well done, Giles Edwards. Well done, Call to Action.

So, there you have it, the best B2B content of all time. Thank you to everybody who nominated. Thank you to everybody who voted. Thank you to all our judges. And, of course, thank you, Matt, for joining us to analyse it and go through these with us. I hope it’s been interesting.

Matt: It’s been incredible. Yeah. Thank you so much for having me on.

David: And Matt, if people want to hear more from you, or hear the Sausage Factory – experience the sausage – where would they find that?

Matt: So you can find us on any good publishing channel. We’re on Spotify, we’re on Apple podcasts. Or you can visit rockee.io. And we’re very much trying to dissect what does great content look like in modern B2B, over all of those formats. So yeah, come and have a look.

David: Through the medium of tasty sausage snacks, presumably?

Matt: Through sausage-based analogies and jokes. Yes.

David: B2BQ&A will be back soon, albeit without me. I’d like to thank everyone who’s co-hosted over the years, everyone who’s let me badger them with impertinent questions, everyone who’s sent us questions of their own or copywriting pro tips.

I’d especially like to thank Emily King and Fiona Campbell-Howes for starting this fabulous podcast. And most of all, I’d like to thank you listener for joining me this past 80 or so episodes. Until next time, make great content.

David and Matt: Goodbye!

B2BQ&A 103: What was the best B2B content of 2021?

This month’s B2B content question comes not from one of our lovely listeners, but from us here at Radix. And if you’re looking for content marketing inspiration, you’re in the right place – because we asked you: What was the best B2B content of 2021?

In our quest to find the answer, we invited you to vote for your favourites among eleven great content examples, in three semi-final categories:

  • Best short-form or standalone content
  • Best long-form white paper or report
  • Best B2B content programme or hub

The winner of each category went through to the grand final. But who did you vote as your overall champion?

In this podcast, we reveal the results – with expert analysis from our shortlisting panel: Atlassian‘s Content Strategy Lead for Software Teams, Ashley Faus; Nadya Khoja, Head of Content Strategy at Boast.AI; and me, David McGuire, Creative Director here at Radix Communications.

We also hear bonus nominations from the fabulous Doug Kessler, Luan Wise, and John Espirian.

You can listen to the podcast in full now, or read the transcript at the end of this post.

Inspiration and ideas: what can we learn from this year’s best content?

Both Nadya and Ashley had some interesting thoughts to share based on the best content shortlist, which could be useful for anyone planning their content for 2022.

Great content starts with humanity

Content needs to speak to the individual if it’s going to work. “Maybe a few years ago, B2B was focused on clunky data reports and heavy text,” says Nadya. “Not a lot of focus on engagement, or thinking about your audience as an individual human. So it was refreshing to see how creative this content was.”

Ashley agrees: “I feel like the tide is finally starting to shift where people remember that B2B does not mean you’re selling a faceless brand to a faceless brand. There’s humans behind the brands, and humans on the other side of the screen. What we’re seeing with the shortlist this year is, hey, if you’re going to do B2B content, and you want to be competitive, you have to think about those humans behind the screen. Because there’s some pretty stiff competition.”

Credit the audience with some intelligence

In B2B, your reader is often an expert in their job, so recognise that in your content. But that doesn’t mean your content shouldn’t be easy to digest.

Ashley says: “All of these finalists treat their audience like they’re smart. They know they’re not going to trick anybody into buying anything. And so they make it very clear and very easy for the reader to consume content, get educated, and get empowered.”

Copy and visuals need to work together

It’s no longer enough for your content to be just well written, or well designed. Words and images need to work together. “You have to be able to really marry the type of story you’re telling to the design and create that visual narrative,” says Nadya.

This is even the case for traditionally less-visual formats. “You wouldn’t normally think of a white paper or report as having visually engaging elements,” Ashley adds. “But all our finalists in that category were really well designed.”

White papers and reports need a story to tell

As well as presenting factual information, the best long-form content helps the reader by offering a clear narrative structure or angle.

“When you think about white papers,” Nadya suggests, “You think about a faceless, gated piece of content. But the finalists were really interesting; they provided a unique angle on the data, rather than just a bunch of numbers. The purpose of the white paper is really telling that story.”

Don’t overlook the power of a strong title

Without giving away too many spoilers, both our experts recognised the impact of a strong title in the voting. “Having really good copy and an engaging title can do a lot more than really great content alone,” comments Nadya.

Ashley concludes: “There’s a lot to be said for surprising and delighting the audience.”

In this episode, you’ll find…

1:00 – We welcome our guests, Ashley Faus and Nadya Khoja, to B2BQ&A

2:20 – What does this year’s shortlist tell us about the state of B2B content?

4:10 – Best short-form or standalone content

8:10 – Best white paper or research report

12:10 – Best B2B content programme or hub

18:40 – Ashley and Nadya share their key takeaways. What can we learn?

20:30 – The Grand Final: we reveal the best B2B content of 2021, as voted by you

Have you got a question for B2BQ&A?

We can get you the answer!

Send us a voice memo at [email protected]. And if there are any other thoughts you’d like to share, you can find us on LinkedIn, or tweet at us: @radixcom.

How to listen

Credits

  • Firstly, a big thank you to our expert panellists Ashley Faus and Nadya Khoja, for all your help collating the shortlist, hosting the voting, and sharing your wisdom.
  • Thanks to Doug Kessler, Luan Wise and John Espirian for telling us your favourite B2B content of 2021 – you’ve given us some great inspiration.
  • And last but not least, thank you to everyone who nominated and voted this year! We can’t wait to see what you come up with in 2022.

Podcast editing and music by Bang and Smash.

Transcript: B2BQ&A 103: What was the best B2B content of 2021?

David McGuire: What was the best B2B content of 2021?

Ashley Faus: That’s a great question. Let’s ask the audience!

David: Hello, listener; you are extraordinarily welcome to a special end-of-year edition of B2BQ&A. Usually, this is the podcast that goes in search for an answer to your question about B2B content. But this time, we’re asking the question, you’ve provided an answer, and in the next few minutes, we’ll crown 2021’s best B2B content. We’ll discuss the nominees with two brilliant guests and hear some content nominations from friends of the show. But before all of that, some introductions. My name is David McGuire, I’m Creative Director at Radix Communications, the B2B tech writing agency. And I’m delighted to say that I’m joined by the wonderful panellists who selected the shortlist for this year’s best B2B content. We have Ashley Faus, Atlassian’s Content Strategy Lead for Software Teams. Hi, Ashley.

Ashley: Hey, good to be here. Excited to talk content.

David: And we have the Head of Content Strategy at Boast.ai, Nadya Khoja. Hi, Nadya.

Nadya Khoja: Hey, how’s it going? Excited to be here as well.

David: It’s amazing to have you both here. Thank you so much for dialling in from across the Atlantic and different time zones. I imagine the weather’s very different where you both are at the moment as well. Listener, if you want to have your say on the shortlist, or if there’s any great content you think we’ve missed you can, as always, find Radix Communications on LinkedIn or you can tweet at us @radixcom. Or if you want us to answer your question on a future episode, record a quick voice note and send it by email: [email protected].

Okay, so let’s get on with it. So before we get into the first category, let’s talk about the shortlist overall. This has been another bumper year for B2B content in terms of quantity. All the experienced writers I know have been really busy. But has that translated into quality? What do you think of the shortlist and content in general this year? Nadya?

Nadya: I was pretty impressed by the shortlist of content. I think typically when you think of B2B content, or at least maybe a few years ago, this was more of the case. But a lot of B2B was heavily focused on, you know, the clunky data reports without like, heavy text, not a lot of imagery, not a lot of focus on engagement, or actually, you know, thinking of your audience as an individual human that’s reading it, and it was very targeted towards like, the bigger brand itself. So it was refreshing to see the shortlist and see how creative some of the B2B content and just like the content structuring itself was, a lot of really great stuff came out of that.

David: Sure. And what do you think, Ashley?

Ashley: Yeah, I agree. I feel like the tide is finally starting to shift where people remember that B2B does not mean that you’re selling a faceless brand to a faceless brand. There’s humans behind the brands. There’s humans on the other side of the screen. And so I think that what we’re seeing with the shortlist this year is really starting to show, hey, if you’re going to do B2B content, and you want to be competitive, you have to think about the humans behind the screen. And there’s some pretty stiff competition. And I also think that putting these things into more of a hub, not just oh, here’s one experimental piece of creative content, but it’s really a mindset shift to focus on the audience. I think that’s what this year’s shortlist demonstrates.

David: Amazing. Well, let’s jump in then, to the first of our three semi-finals. It’s the best short-form or standalone piece of B2B content. We had four nominees in this category: Assure Hedge’s blog post, “The Chicken McNuggets’ secret ingredient is not what you think…”, Postmark’s digital comic “Postmark Express: Journey to the Inbox”, Telenet’s interactive piece “Faites le test: Quel type d’entrepreneur êtes-vous en matière de wifi?” and Venngage’s infographic “8 Graphic Design Trends that Will Define 2022”. Ashley, what stood out in this category for you?

Ashley: Oh man, so many things. I actually really enjoyed walking through this category. I think that all of them had really great visuals, they were all connected, even if they were a standalone piece of content in terms of like a blog post, but it was very clear that it was part of a larger strategy. The Assure Hedge blog post, you would never think that, you know, a hedge fund would have an interesting read. And you would also never think that it would be about a chicken nugget. And so I think that the surprise of that was just really delightful. And then obviously serves their audience really well and helps them tell their story about their clients. Same thing with the Postmark Express, like, why would you make a webcomic? How fascinating. And then obviously, Venngage, you know, everything, the infographics really step up the game for data clarity and data storytelling, not just from a design standpoint, but really making it clear.

David: Absolutely. Nadya, was there one or more that stood out to you or anything that you kind of took away from the shortlist?

Nadya: Yeah, I think the really interesting thing about this shortlist is even the one piece that was a blog post didn’t really, like, it was a very unique blog post. And I think when we think of a short-form piece of content, it’s rare that people will create, you know, a comic, for instance, like that’s not the first thing that comes to mind. Quizzes, sure enough. But I think yeah, more interactive, more kind of these smaller snippets of engagement that tell a bigger story, let the audience pull away something that they can draw their own conclusions from is something that came across from this section. Especially, yeah, the chicken nugget piece like a hedge fund talking about that, but even so, it wasn’t really about the recipe behind the chicken nugget, right. They were connecting it back to hedge funds. And I think I referred to this in the past as what I called mashup content. It’s like taking this trendy theme or something that’s a little bit more pop culture and tying it back into an adjacent theme is really useful in content. So I’m not surprised that they stood out in this category, too.

David: Yeah. So I think, you know, Nadya, you might have hinted at it there. But I mean, Ashley, you hosted this semi-final on your LinkedIn feed. We also added in the votes that were emailed direct to Radix. So would you care to confirm that the winner from this semi-final?

Ashley: I believe it was Assure Hedge – the story of the Chicken McNugget.

David: It absolutely was. Congratulations Assure Hedge goes through to the grand final. Now, let’s hear who Doug Kessler of Velocity Partners thought had the best content this year.

Doug Kessler: Favourite piece of b2b content this year. I like to book Ask Your Developer by Jeff Lawson. It’s called Ask Your Developer: How to Harness the Power of Software Developers. And when in the 21st century hardcover book people don’t think of that as B2B content. But it is and it’s excellent. It’s really well done. I also really like, second is the MailChimp, presents shows they do a whole series of shows that are really well made, and you got to envy that – it’s good shit.

David: Thanks, Doug. All the best to you for the new year. Our second semi-final is for the best long-form white paper or report. This one had three contenders: “Polarised perceptions of corporate health and wellness” by Aetna International, “The Electric Opportunity” by Kalibrate, and “Customer data breaches: when will you find out” by Skurio. Nadya, I know white papers are not always your favourite content. But you kindly agreed to host this poll for us on LinkedIn. I hesitate to ask, but what did you think of the nominees?

Nadya: Um, I was surprised. You know, I feel like when I think about white papers, I think about the faceless gated piece of content that no one is allowed to see unless you give an email, and then you’re really surprised by what you get. Luckily, in this case, at least for me, all of these pieces were ungated so I was able to actually take a look at them. And yeah, I was impressed with a lot of them. I think they were really interesting. And they provided a unique angle on the data rather than just presenting like a bunch of numbers to an audience. Which I think is the purpose of a white paper report is really presenting that angle and telling a bit of a story with the data that you collect. In most cases, these are the purposes behind white papers and reports. I think they all did a good job in doing that. I don’t know what you what your opinions were on them.

David: No, I agree. I’m biased because embarrassingly enough for the nominations, I had nothing to do with it, but I did write one of these. Ashley, can I ask if there are any that stood out for you though?

Ashley: Yeah, I actually thought this category was really strong. I think that you know, first having them on gated so people can actually get the story and speak to the humans I think is huge. This is another shift that I’m seeing in content, which I personally support a lot, which is the shift in mindset that just because somebody fills out a form, they are not necessarily a lead. They are not an MQL if they fill out ten forms, and so instead really empowering the reader by giving them the data in an actionable way. The other thing too, all of them were really well designed. And so it’s funny, you wouldn’t normally think of a white paper definitely, in some cases a report, as having some visually engaging elements. And so yeah, I was really impressed by everything in this category. I was having a hard time picking.

David: Sure. And that was something that we didn’t have to do that our audience did, by emailing us here at Radix and also voting on the poll on Nadya’s LinkedIn. So Nadya, could you confirm the winner for us, please?

Nadya: The winner was Kalibrate’s “The Electric Opportunity”.

David: Yeah, absolutely was, so congratulations to Kalibrate who join Assure Hedge in the final vote. But who did Marketing Consultant and Social Media Specialist Luan Wise think should have won this year?

Luan Wise: Hi, my name is Luan Wise. I’m a Marketing Consultant and specialist in social media, my favourite B2B content this year? Well, I think as the most downloaded app of 2021, Tiktok, it’s taking the world by storm. And at the same time, it’s presenting this whole new challenge to marketers who are questioning how they might get involved, and if they need to get involved. So I’m nominating Tiktok’s own in-app resource, the business Creative Hub, which shares the latest trends, advise best practices, it’s a really good quick cheat sheet for brands to get all the information that they need to build business cases, make decisions, and get inspired.

David: Thanks, Luan, we appreciate the nomination. So we come to our third and last semi-final, the best B2B content program or hub. There were four strong contenders here, the “Animalz blog”, Atlassian’s “Team Playbook”, Canvas web content “What will you design?” and “Realise Your Vision” by Sohonet. Ashley, Atlassian are in this category, of course. So perhaps I’d better ask you first, what stands out for you here?

Ashley: Sure. So I actually, this is another really strong category, I’m very glad I did not have to vote in the semi finals, because this category is great. So obviously, I have been a huge fan of Animalz and the team over there for a while. I think that they write smart content. It’s very intelligent. It has a direct path into sales without being salesy. They educate, they empower their audience. And then that makes you say, man, I need to work with these people. So they’re an agency. So love Animalz, I highly recommend people check out their work. Obviously, Atlassian I am a huge fan of the content that we create. The thing that’s so cool about the Team Playbook is that it’s really meant for teams and everything is actionable. And it’s completely ungated. And so we are very passionate about empowering teams. And so if you go to the Team Playbook, there’s a ton of stuff to help you run better retros, there’s great information about roles and responsibilities and helping teams work better together. So I love that. And then Canva again, I think that their whole experience to go from SEO into templates and then a very smart conversion path into product, without it being overly salesy. I thought they did a great job. I was actually not as big of a fan of the Sohonet hub. It was very…it was visually beautiful. But I was struggling a little bit to kind of see the tie ins that I think the rest had in this category. So again, I think that it’s strong, but I from my perspective, the other three were much stronger.

David: Yeah, I think that’s probably fair. I was personally I think a big fan of the way Sohonet just curated stuff with a very defined target audience and just curated stuff that would just be really really interesting for them. Nadya, what stood out for you about this category?

Nadya: Yeah, it’s funny because I mean, I’ve having been a part of with clients or with teams, rebuilding and redesigning the resources hubs or the content hubs for a lot of different sites, these are usually the ones that are my go to reference points. So I’m not surprised that in this category, I think yeah, I like the Animalz, blog. Animalzs have done such a great job with becoming a thought leader in content, through content. Because I remember when they first kind of were starting out, and they were kind of doing a little bit of guest posting here and there. And then just like kind of exploding into the leaders of how to do content. Same with Atlassian, like I referenced the Atlassian Content Hub and various different products through Atlassian as a resource as well. I have my own, like, my own biases around Canva versus Venngage. So I won’t speak too much to that. But yeah, I think I do agree with you, David on Sohonet. I think that it was extremely, it was very specifically curated, you could tell that they were targeting a really, really specific audience. I mean, I didn’t necessarily I’m not the right audience, for them. But visually appealing, I watched the video was really unique, like really showed the, they’re talking about the soul of a story. And I think they kind of captured that with the video. I think maybe in terms of like the technical element, it would be cool to have like a snippet of that play automatically so that people don’t have to click in and watch it, and they can just see that unfold. So there may be like some technical changes I would have made on there. But this particular page, I wouldn’t, I don’t know if I would call it a content hub, seemed more like a page. So I don’t know if it was in the right category. That just kind of highlighted the different partners are people that they were giving a shout out to. So that’s the one piece where I’m like, I don’t know if it made sense in the same category and if it really competed in the same way.

David: As some of the others. Yeah, absolutely. Well, this poll was fought out on my LinkedIn page, as well as in the Radix inbox, so I can officially congratulate Animalz whose blog has been awarded this year’s best content hub. And congratulations Animalz, you complete our lineup in the Grand Final. Before we move on, and see who won the winner of winners, who did the relentlessly helpful LinkedIn guru, John Espirian back as having the best content this year?

John Espirian: My vote for B2B content of the year would be for Gong, which is a revenue intelligence platform, firmly in the B2B market. And they are non-boring, and they really stand out on LinkedIn through their relatable posts. They do a lot of text only content, which, if you look at a lot of B2B tends to be very image focused or document focused. But this is very much text based. And it really works well. Their engagement is just off the scale, there’s no one particular post that I would pick out. It’s their consistency of presence, and the light heartedness of tone that really gets them a lot of attention and a lot of business. And surprise, surprise, they’ve now got almost 100,000 followers, they’re doing a really good job, and a great example to follow.

David: Thanks, John, and season’s greetings to you. So we have our grand final line up. We have Assure Hedge. We have Kalibrate. And we have Animalz. Voting was underway for a week on LinkedIn. And by email, I can confirm it closed a little while before we recorded this. Before we reveal those results, can I ask each of you for a final thought, something that the listener can learn from the shortlist this year? Nadya, can I come to you first?

Nadya: Yeah, I think there’s probably a few different elements here. Because we’re looking at different parts of content and different functions of content. I think the thing that stood out is, again, design and copy comes back to everything. So a lot of people say like copy is everything. I don’t think that’s it designs, not everything. I think you have to be able to really match and marry the type of story you’re telling to the design and create that visual communication, visual narrative. And that’s really the example behind everything that stood out here across each category. So that’s my takeaway.

David: Absolutely. Ashley for you, what can the listener learn from the shortlist this year?

Ashley: I think that the biggest thing is that all of these finalists treat their audience like the audience is smart. They know that they’re not going to trick anybody into buying anything. And so they make it very clear and very easy for them to consume content, get educated, get empowered, and oh, by the way, if you do need our services, or you do want to buy something from us, it’s very clear how you do that. But they’re not. It’s not a thinly veiled sales pitch. There’s no hard selling in any of the content, it’s basically just saying, we know our stuff so well and we respect you as an audience so much, that we know that when you’re ready, you’ll come to us and we can help you solve your problem. So I think that’s the biggest thing is just respecting the audience, and moving away from such a hard sell for content.

David: Amen to that. Thank you. Thank you so much both for the takeaways there. And for all the help you’ve given us in putting the shortlist and the vote together this year. It’s very much appreciated. So it’s time to reveal the final results. So the combination of the email vote and the LinkedIn poll. I think we could probably agree that all three of the finalists would have been a worthy winner. But this is the bit where they’re on tenterhooks, so according to the audience, in third place, we have Animalz.

Ashley: I’m like.. I thought.. I would have put Animalz as like first or second. Again, Kalibrate was great, but I’m surprised.

Nadya: I’m surprised too

David: Well, it’s comes down to the vote. In second place, we have Kalibrate with “The Electric Opportunity”. Which means that the winner, and this year’s best b2b content as voted for by our audience is…

Assure Hedge with their blog post, “The Chicken McNuggets’ secret ingredient is not what you think…” There you have it. It’s a surprising one. But that’s officially the best content of the year, according to the audience. What do you think? Happy surprised? How do you how’s that make you feel?

Nadya: I’m not surprised that they won. Especially when you give people like a short list of titles, people are going to click – it’s clickbaity, right to so people probably clicked on that first, they probably read it in its entirety, eventually get through the rest of the list. And they’re like, so that’s part of one of the reasons I think that you know, having a really good, really good copy and a really engaging title can do a lot more than just having a really great piece of content.

David: Oh, a title is so important. You know, so much of the of the time of a copywriter should be spent on the title and the first few lines. Ashely, how about how about you?

Ashley: Yeah, I agree with Nadya, I think I think the fact that the title was so quippy and the story was so unexpected. I think the other interesting thing is that because it was very unexpected, like the other two, you can kind of see the thread of what their goals are and how they’re positioning themselves as thought leaders and how that directly ties to business. And so I think that Assure Hedge all the way around. It was just kind of like, oh, this is how interesting. And so I think there’s a lot to be said for surprising and delighting the audience.

David: Absolutely. I don’t think that ever gets old. And there you have it. The best B2B content of 2021 is Azzure Hedge. Huge thanks to you, Ashley and Nadya for your time today and for all that you’ve done to bring all this together. Thanks also to everyone who nominated to everyone who voted and to all the nominees. There’s so much good stuff to learn from in this shortlist. Please remember listener it could be your question that we answer in a future episode.

If you have a question for B2BQ&A to answer, email, a voice memo to [email protected]. Or find us on social media.

David: I’ll see you next month for another B2BQ&A, when we’ll be trying to answer the eternal question: how would you keep your content fresh when you’re writing about the same subject all the time? Until then, make good content, have a wonderful festive season, whatever and however you celebrate, and remember, winning is a bit like old age, it isn’t everything but it’s certainly better than the alternative. Nadya, thank you so much. And goodbye to you.

Nadya: Thank you so much for having me. It was nice to be here. Take care.

David: Absolute pleasure. And thank you to Ashley. Thank you ever so much.

Ashley: Yeah, this was super fun. I’m glad we crowned a winner for this year’s best content.

David: And thank you listener Take care. Bye bye.