Thin Slicing: What B2B marketers can learn from the agile software development practice

B2B marketers are great at coming up with creative campaigns and content ideas. But all too often, long approval cycles, restricted budgets, and the sheer scale and complexity of those ideas make them difficult to bring to life at speed.

Fortunately, marketers aren’t the only ones experiencing those challenges. Our colleagues over in the world of software development are up against them too, and they’ve devised some transformational new practices to help overcome them. And there’s one in particular that B2B marketers may be able to borrow.

Thin slicing is an Agile practice where large projects are sliced up into smaller deliverables and launched iteratively, rather than all at once. In our Turtl doc below, we explore how thin slicing can help B2B marketers both prove and improve the ROI of their campaigns and content.

Click to read Thin Slicing for Marketing

Five classic ways to make your B2B content budget go further

It’s no secret that the past couple of years have been tough for enterprise technology companies. Between economic downturn, geopolitical instability, and unpredictable demand, most organisations have had to tighten their purse strings significantly.

This is putting a lot of pressure on B2B technology marketers.

In challenging circumstances like these, organisations look to their marketing function to drive demand and keep their pipeline strong. At the same time, they often pare back marketing teams and budgets, as they look to minimise every minimisable expense. According to Gartner’s 2024 CMO spend survey, average marketing budgets have fallen by 15 per cent this year alone.

We’ve supported the brilliant B2B marketers we call our clients through such moments before, and we surely will again. If you’re being asked to do more with less, and you need a little inspiration, here are five tried-and-tested methods.

#1) Make the most of the content you already have

Repurposing an asset can be much cheaper than creating one from scratch. So, dive into your library of existing content before you commission something utterly new.

Maybe you’ve an evergreen ebook that could be atomised into a fresh set of infographics. Or perhaps you’ve a white paper that previously didn’t perform too well, but suddenly has new relevance for your audience and just needs a new promotional push.

#2) Refresh your highest-performing pieces

Another quick and easy win is to refresh an asset that you’re really proud of. Take a content piece that you know your audience love, and look for opportunities to revitalise it with some up-to-the-minute context.

Think about how your thoughts and insights on the topic have evolved since the piece was originally published. If it makes any predictions about the future, ask yourself whether they’ve materialized – and if not, why not? Sometimes, all a classic content piece needs is some timely scene-setting – perhaps through a new introduction or executive summary – to become almost as powerful as the day it first launched.

#3) Narrow your focus to high-intent prospects

Typically, when economic conditions get tough, organisations are even more keen to see their marketing spend having an immediate impact on their bottom line.

One way to get more bang for your budget – at least in the eyes of your organisation – is therefore to focus on prospects with a very high likelihood of buying in the immediate future. (Though you’ll want to get back to building a diverse pipeline of prospects at a range of intent levels just as soon as you can.)

From a content creation perspective, that means asking some new questions. What problems are you solving for your newest customers? Which sub-personas are buying from you most frequently? What are customers asking you for right now?

By honing in on the needs of those most likely to buy, you’ll make sure the value your content delivers is both more immediate and harder to miss.

#4) Talk to your fellow marketers to avoid duplicating effort

Across very large enterprises, you’ll typically find multiple teams of marketers working on their own content pieces. Working autonomously helps those teams to avoid content creation bottlenecks, but it can also lead to duplicated effort.

When the sun is shining and budgets are ample, this isn’t a huge issue. If you end up with two content pieces that explore a similar topic, that’s probably not the end of the world – they might even be useful assets for different stages of a multi-touch nurture campaign.

But when your budgets are constrained, being on the same page as your colleagues in other parts of the business will help you all to make the most of your resources. Share your content plans early, and minimise the chance that you’ll duplicate each other’s work.

#5) Don’t risk the quality of your content

When you need every pound, dollar, or euro of your spend to deliver measurable returns for your business, cutting corners is extremely risky.

With all eyes on your output, it’s important to get things right first time — or at least, as close to first time as possible. The last thing you want is to have your content go through double-digit rounds of edits, only to end up with a piece that doesn’t land with your audience.

That’s why, when you’ve to spend less on your content, the smart play is usually to sacrifice quantity, not quality.

If you’d like to chat about how you could make your content budget go further, get in touch with us today.

A checklist to help prepare your subject matter expert for interviews and content feedback

It’s hard to overstate the value that subject matter experts (SMEs) can bring to B2B technology content. When a great copywriter talks to a true SME, they’re able to tease out their niche knowledge, thought-leading opinions, and surprising insights and transform them into content that’s original, engaging, and authoritative.

But for many marketers, looping SMEs into the content creation process is far from easy. In the CMI’s Outlook for 2024 research, 39% of marketers said they have difficulty simply accessing SMEs, while 41% reported issues with workflow/content approval.

Often, the challenges marketers face are a result of their organisations’ complex internal structures and dynamics. We can’t make those things vanish – but we can help you work within them. Over the many years we’ve spent supporting B2B technology marketers, we’ve learned a huge amount about preparing SMEs to become engaged, enthusiastic participants in the content creation process.

We’ve distilled all that wisdom into a short checklist. Download it to discover:

  • How to select and onboard a new SME
  • How to prep them for an input call
  • How to keep their feedback flowing (and your project rolling forward)

“SMEs are always bouncing from one thing to the next, so setting expectations and boundaries is essential. They need to clearly understand the purpose and outcome of the piece, what you need them to do before and after the call, and the deadline – these things are often forgotten.”

– Senior marketer for a global B2B technology enterprise

Cast your vote: What is the best B2B content ever?

If you had to choose one piece of B2B content as your all-time favourite – the one that changed the game, generated a truckload of revenue, or has generally lived rent-free in your head since you saw it – what would you choose?

That’s the challenge we’ve set ourselves to mark our podcast‘s 10th birthday. No less a question than “What is the best piece of B2B content ever?”

Below, you’ll find 19 contenders: the best B2B blogs, podcasts, videos, long-form content, and wildcard entries. Each one has been hand-picked by a panel of expert judges, from a longlist of nominations by our listeners and the wider B2B content community. The winner of each category will go through to the grand final. (Voting has now closed, and we’ll reveal the results on our next podcast.)

Get ready to be inspired.

Category 1: Best B2B Blog Post

Where else could we start? The B2B blog post is such a content marketing workhorse, it was inevitable it’d need a whole category to itself.

B2B blogs have undergone a transformation in recent years – from cheap SEO filler to detailed, strategic content pieces punching well above their weight – and our shortlisted contenders showcase what’s possible.

We’re extremely grateful to Fujitsu’s Andrea Clatworthy and Robyn Collinge of WeTransfer, for helping our Head of Copy Matt and Senior Copywriter George find four favourites among an extremely strong list of nominees.

A) Andy Raskin: The Greatest Sales Deck I’ve Ever Seen

Blog example A: The Greatest Sales Deck I've Ever Seen

Nominated by Ian Truscott: “This is probably the post I’ve re-read the most. I think it’s a great structure, not just for B2B sales presentations but B2B writing.”

George agrees: “There’s just enough flavour in the intro to Andy’s blog to pull the reader in, but without overstaying its welcome. Then it goes straight into concise, helpful tips on how to stand out in a crowded market. More than guidance on delivering a great sales deck, I think it offers some of the better advice on B2B storytelling I’ve seen in a while, full stop.”

B) Assure Hedge: The Chicken McNugget’s Secret Ingredient is Not What You Think

Blog clip: The Chicken McNuggets' secret ingredient is not what you think...

Voted the best B2B content of 2021 by our podcast listeners, this unexpected story of fast food, farming, and finance was a hit with our panelists.

Andrea says: “Fab, this. Quite long but a great story which I enjoyed reading.”

Robyn agrees: “I bloody love a metaphor to help me understand complex things.”

C) Tom Roach: The Wrong and the Short of it

Blog Example B - The Wrong and the Short of it, by Tom Roach

Nominated by David van Schaick: “It’s not specifically B2B and best ever would be a big claim but for a mental model of marketing it’s useful and durable.”

No need to worry, David; our panel agreed with you that this blog is well worth its place on the shortlist. Andrea says: “Very good indeed. It’s a bit long but I was engrossed so didn’t really notice. Excellent use of references.”

(By the way, if you’re wondering where you’ve heard of Tom Roach before, he’s that genius who used ChatGPT to rule out bland positioning ideas.)

D) Velocity Partners: A stakeholder through the heart.

Blog example C - A stakeholder through the heart

Nominated as a “long time favorite” by Janine Pares. There was some debate among our judges about whether this even counts as a blog (it may have begun life as one by Doug Kessler, we think?) but ultimately, the quality and sheer brutal honesty won out. This had to make the shortlist.

Andrea says: “Terrific topic. Unsure about the format, to be honest, but it did enable clear emphasis points. It also included practical steps to take.”

Other blogs commended by our panel: 

Category 2: Best B2B Podcast

This category was a bit of a surprise, but as soon as we asked for your favourite-ever content, the nominations for podcasts started flooding in. People seem fiercely loyal to their favourite shows (which, after all, is kind of the point).

By and large, the nominees seem to be podcasts about B2B marketing, rather than being produced for B2B marketing purposes, and as such the panel found them a little tricky to separate – with one or two exceptions. We therefore have a shortlist of four, rather than three.

Thanks to our wonderful judges in this catgeory: Velocity Partners’ Doug Kessler, Messaging and Content Consultant Irene Triendl, and Rockee.io founder Matt Laybourn.

E) Adobe: Audio White Papers for Marketing

Podcast Example D - Audio White Papers for Marketing (Picture of Malcolm McDowell)

OK, let’s get the headline out of the way: Adobe got this narrated by Malcolm freaking McDowell.

It was nominated by Jason Miller, who said: “Adobe’s groundbreaking podcast series is a tour de force in the blending of artistry and business acumen. By transforming traditional white papers into captivating auditory masterpieces, Adobe turns the daily commute into a theatrical learning experience. With McDowell’s enchanting voice, this ingenious fusion of entertainment and insightful data revolutionizes B2B content, providing an engaging and immersive educational journey.”

Irene concurs: “What a great idea to present a white paper as audio content; it really shows empathy with your audience, who are probably time-poor decision makers with who are traveling a lot. So if you want them to consume your content, make it easy for them to do that. But giving them audio content that is read by a well known actor? That is something I haven’t seen before.”

F) …Gasp!: Call to Action

Call to Action: A ...Gasp! Podcast. A black and white photo of some people, presumably the hosts, shouting and covering their ears.

Nominated by fractional CMO Graeme Fraser, this describes itself as “The go-to podcast for anyone trying to make sense of the world of Marketing, Business and beyond.”

Doug says: “Fun, sweary and promoted with a fun voice. Good guest list and they package it as a show, with segments like Quick-Fire Questions and First Ever Job. Easy to navigate with time stamps and each guest’s reading list as an extra.”

G) Help Scout with Jay Acunzo: Against the Grain

Screen grab from the Against The Grain docuseries

This collaboration resulted in a three-part docuseries, telling the stories of values-driven businesses. You can watch, or just listen; your choice.

Doug says: “Jay Acunzo has produced some fantastic podcasts – for clients and for his own business. His own series, Unthinkable, is excellent, but the Help Scout series is maybe more suitable for a B2B content shortlist.”

H) Peep Laja: How to Win

Screen grab: How to Win, with Peep Laja. A white page, with an intense-looking bearded man in a v-neck tee shirt.

This weekly B2B strategy podcast features founders and business leaders talking about the lessons they’ve learned building successful companies in saturated markets.

Matt says: “It’s my go-to source to hear how successful growth marketers deploy different tactics to grow and improve their business. The format dives deep on the problem either their product had, or the marketing team had – and the solution they came up with. Peep is a charismatic presenter, getting the very best from his guests. Each podcast acts as a small case study in how the best in the business achieved what they have. I always learn something.”

Other podcasts commended by our panel:

Category 3: Best Long-form B2B Content

As a company completely dedicated to B2B content writing, this category is understandably close to our hearts.

Holding your reader’s attention over an extended piece doesn’t just take great copywriting. It’s also an exercise in planning, outlining, structure, and – frequently – collaboration with designers. But when you get it right, there’s an unmatched opportunity to deliver real, lasting value to your audience. However, as these three examples show, the end result can look very different.

(Spoiler alert: there’s not a single ebook or white paper among the finalists. Go figure…)

Particular thanks to Serendiputus founder Maureen Blandford, and brand-‘n’-content rockstar Jason Miller, for ploughing through so many words to help our Senior Copywriter Katy shortlist the best long-form nominees.

I) ahrefs: The Beginner’s Guide to SEO

The Beginner's Guide to SEO - Screen Grab

Nominated by Matt Laybourn, who says: “An incredibly well-structured guide, taking you through SEO essentials. The experience is flawless, with brilliant UX and social proof, which oozes subject matter authority. I trust this company explicitly – from just one article.”

Katy agrees: “This huge guide could have been overwhelming but, mercifully, it’s not. The writing’s really accessible but without skimping on detail, it’s easy to navigate, and it’s visually clean (with cute icons and useful diagrams). For ahrefs, this format is easy to revisit and update when best practice inevitably changes, and it’s simple for readers to revisit the relevant bits whenever they want a refresher.”

J) maxon motor: Product catalogue

A spread from maxon's product catalogue, showing specification graphs and equations

Could anything say “old-school B2B” more clearly than a 546-page electric motor catalogue?

But wait; this weighty document comes with a strategic twist. Before you get near any product specs, there’s an in-depth guide for design engineers, packed with the schematics, graphs, and equations you need to remember if you only specify a motor once in a while. It’s not just a sales document, it’s a reference book – and it’s helped to reposition maxon’s whole brand. Which is why David nominated it for our B2B content hall of fame.

(What is it with companies in this category eschewing capital letters, though?)

Katy says: “David’ll be happy. It’d be very easy for a catalogue (especially one of this obscene size) to be the driest, salesiest document in existence, but it’s not. By positioning it as a ‘selection guide’ and adding heaps of supporting content, the catalogue pulling double duty as a product list and an in-depth exploration of maxon’s expertise. The diagrams are excellent, even though I don’t understand any of them, and they add a bunch of value for the engineers that wrestle with this tome.”

K) Velocity Partners: The search for meaning in B2B marketing

The search for meaning in B2B marketing. Scrawled on the front cover of a red notebook.

Nominated by MomoHomes’ Jeff Williams, this second entry from the pen (well, keyboard) of Doug Kessler will resonate with any of us who didn’t grow up dreaming of being a B2B marketer. Which, if we’re honest, is all of us.

And, what’s more, it’s a goshdarn Slideshare, so get that clicking finger ready.

Katy says: “An absolute classic. I’ve definitely had this dilemma at various points in my career, and Doug does a great job of reassuring us that it’s a completely normal dilemma to have. His reasons are personal, but they’re also relatable, and tied to good advice for how to make sure your career matters to you. (I believe this was also a pretty novel format when it launched.)”

Other long-form B2B content our panel commended:

Category 4: Best B2B Video Ad

Can an advert be content? It’s a moot point. When you ask people to cite examples of creativity and emotion in B2B content, videos are often the first things they’ll cite. There’s something about the way a snappy video can illustrate or reframe a workplace reality that just… sticks.

Often, they’ll make us snigger at our own jobs – and who doesn’t need that in their workplace?

Huge thanks to Joel Harrison of B2B Marketing, and Basware’s Katie Colbourne, for helping our Head of Development, Kieran, to pick four standout contenders.

L) Adobe Marketing Cloud: Click, Baby, Click

In truth, any number of Adobe videos could have made this shortlist, but ultimately this was the one nominated by Radix’s own Head of Copy, Matt Godfrey, and for good reason.

Matt says: “After 15 years writing about B2B tech, this is still the piece I wish I’d written. A simple value prop, with a serious message for a business leadership audience, but played for laughs with cinematic flair.”

The judges agreed. Kieran adds: “Why do you need analytics? Adobe’s video ad uses an entertainingly exaggerated scenario to make a pretty compelling case. It’s a single, strong idea, executed beautifully, as the action zooms from offices spaces to oceans and forests, before settling into a family’s living room for its final, rug-pull twist. All in sixty seconds flat. It’s just very neat work.”

M) GE: Datalandia – Devamping

(Apologies if you have to sign in for this one; it’s hard to find. Very much worth the effort, though.)

Nominated by Bluefruit Software’s Emily King, this entry may or may not have provoked snort-laughter in the office when we managed to track it down.

Kieran says: “GE wanted to communicate the myriad of use cases made possible by its ‘Industrial Internet’. So, it worked with Mekanism to create a series of fictional stories, set in a fictional town, whose residents use their interconnected machines to see off mega storms, vampires, and other classic blockbuster antagonists. The resulting video ads are slick and playful, but more than anything, they’re a testament to storytelling’s ability to make even the most protean technologies marketable.”

Katie adds: “Quite simple in its format but clever in the way it used the model. I also liked that it told a story and had a clear close.”

N) Iron Mountain: Iron Mountain protects your backup tapes
All our judges loved this short video, nominated by Rishi Dastidar, Senior Writer at venturethree.

Rishi says: “How do you make *checks notes* storing backup magnetic tapes interesting? Why not try some rhymes and a charming animation style? Wit and whimsy are rarely used tools in this world. On this evidence one wonders why.”

Katie agrees: “This engaged me quite a bit as it used real-life examples of things we all do and are guilty of – so had that emotive / connection element. It was also fast paced, and it was funny from the off.”

Kieran adds: “Iron Mountain took the old faithful, ‘here’s a problem you haven’t thought about; here’s the solution you need’ formula, and dressed it up delightfully – with papercraft visuals, whimsical hyperbole, a mildly remonstrative tone. The result is a clear, snappy, persuasive video ad. (Though if I were to give them my backup tapes, and they didn’t protect them with a dragon… well, let’s hope their lawyers are all over the Trade Descriptions Act.)”

O) Volvo Trucks: The Epic Split

You know the one: Jean-Claude Van Damme. Two massive trucks, reversing. Sunrise. Oh, and lots and lots of Enya. It’s the B2B video with 117 million views.

Doug Kessler, who nominated this, wrote a whole blog about it, saying “If anyone EVER says it’s okay for B2B to aim low, show them this ad (then hit them on the head with, maybe a rolled up newspaper or stapler or something).”

Want to watch it again? Of course you do.

Other B2B video content commended by our panel:

Category 5: Wildcards and Special B2B Content

Some of your nominations didn’t fit neatly into any category – so we created a new one. Some of them are groundbreaking and unusual, others just refuse to be pigeonholed. But all of them show what’s possible when you look beyond established B2B content formats and conventions, and think about what your audience will find useful, interesting, engaging, or just plain fun.

Thanks, Rishi, for helping our Senior Copywriter Steve take a walk on the wild side.

P) Drawbotics: Your Favorite TV Shows Brought To Life With Amazing 3D Floor Plans

Ever wondered what it’d be like to work at Dunder Mifflin, Pearson Hardman, or the Department of Parks and Recreation of the city of Pawnee?

Our Katy’s nomination for the B2B Content Hall of Fame can show you exactly. Because Drawbotics has demonstrated its 3D modelling capabilities by recreating the office environments from your favourite TV shows.

Rishi says: “This is marvellous. What a brilliant way to show off the qualities of the product, while being engaging and entertaining. It’s remembered that key thing at the heart of B2B marketing – we’re all humans too. It all combines into something engaging, funny, and wonderful.”

Q) Gartner: Magic Quadrant

Positioning technology players within a specific market - Screenshot from the Gartner Magic Quadrant site, with a graphic showing the format in action (four quadrants; challengers, leaders, niche players, and visionaries)

Never one to willingly think inside the box, Harendra Kapur nominated the entire idea of the Gartner Magic Quadrant. It has, he rightly points out, spawned a multimillion-dollar business (and more than a few imitators), pretty much on its own.

Steve agrees: “Gartner’s Magic Quadrants are incredibly simple and clear to understand, which is a huge achievement given the breadth and depth of research that goes into creating them. To provide a clear view of the competitive landscape across some of the most dynamic technology markets in a single chart is a huge achievement. No matter your pedigree in tech (or in market research), you see a Magic Quadrant and you just get it. There’s good reason why they’ve become such a widely cited staple across the B2B tech industry, and beyond.”

R) Hectare Agritech: Tudder

Tudder: a smartphone showing a dating app with a pedigree bull. A cow looks on, surrounded by love hearts. No, I'm not making this up.Basically, it’s Tinder for cows. And our podcast listeners saw fit to vote it the best B2B content of 2019. Yes, really.

Rishi says it’s actually well worth its place on our shortlist: “I love the wit here. It’s a very simple idea, but it’s been executed really well and that cross-pollination really does cut through and raises a smile.”

S) Turtl: Kill the PDF (document, protest, and notebook)

When Turtl decided to pick a fight with one of marketing’s most used content formats, they really went all out. Not just a dedicated website, video, and online story book. Oh no. They mounted a whole online hate campaign, and started picketing marketing events.

Possibly the cutest part was publishing a hardback book called “The Complete Guide to PDF Analytics” which is… well, you can guess the punchline.

Voting has now closed!

We’ve tallied up all the votes on a big abacus, and we’ll reveal the results soon.

If you want to be kept updated about the result, listen out for our podcast or sign up for our newsletter.

What content marketing trends will define 2021? Here are five things the data tells us…

Safe to say, 2020 did not go to plan. Like nearly every other industry, B2B tech had to adapt and pivot quickly – with marketers adapting content strategies, changing messaging, and finding new ways to reach audiences at home.

(Of the 79% of B2B marketers with a content strategy, 70% had to make major or moderate adjustments to it due to the pandemic.)

And while 2021 appears to be getting off to a similar start in terms of lockdowns and COVID cases, we can at least use last year’s lessons to shape this year’s plans.

So how has the pandemic really impacted the landscape of content marketing? As organisations race to become more digital, what content types are leading the way – and which are beginning to trail behind? What are B2B content marketing’s “must haves” in this strange new world of 2021?

Strap yourself in; we’re going to find out.

From the Content Marketing Institute (CMI) benchmarking report, to Orbit Media’s blogging survey, we’ve dived into the data to give you a snapshot of how B2B content marketing changed in 2020 – and the trends that look likely to define 2021. (Of course, if 2020 taught us anything, it’s that nobody can be 100% sure what the future will bring. But we can make a few educated guesses.)

Here are five themes you might want to think about this year…

1. Your community is key (as long as your content is value-packed)

CMI’s latest benchmarking report asked B2B content marketers about their success in 2020. And for the top performers, a key focus was on establishing and nurturing a loyal digital audience.

Nearly half (42%) of the most successful respondents said they have established an online community. In direct comparison, only 21% of the least successful said the same. So, as remote working continues and business becomes increasingly digital, focusing on strengthening your relationship with your existing audience could be key.

Providing value-laden content – especially on your website or blog – is a big part of making this happen. 73% of the top performers said they had used content marketing to successfully nurture their community of subscribers, audiences and leads. And in the same group, respondents cited the value their content provides as the most important factor in their success (83%).

2. Video content is on the up… and up and up

There’s a running joke at Radix that every year since 2013 has been declared the year of video content. But now, in the age of Netflix and Amazon Prime, the evidence shows it could actually be happening.

In 2020, video content marketing really boomed. With face-to-face events cancelled, virtual events like webinars offered an attractive alternative, with use increasing to 67%. YouTube use has also increased significantly. It’s an easy way to produce accessible, engaging content, and 62% of marketers are now using it.

And for those brave enough, livestreaming content (such as Q&As or product demonstrations) offers huge potential to provide value to customers and build up your online community. You can connect with your audience in real time, with a direct line of contact to individual decision makers, and answer the actual questions they may have. Plus, if you have an adorable child or dog interrupt you, you might even go viral (I know, I know; it’s not B2B content. I just love it).

In fact, the proportion of marketers livestreaming content has more than doubled over the past year, from only 10% to 29%. A figure that will likely grow in 2021, especially with nearly a third (29%) of B2B marketing executives saying that they won’t place such a big emphasis on face-to-face events following the pandemic.

We even had a crack at livestreaming ourselves, with our B2B Content Tuesdays webinar and Q&A series, now available as a YouTube playlist and in blog form. Next, I’m trying to convince David to take on TikTok, so get ready for a series of B2B themed dances…

[Give it up, Lizzie; it’s never going to happen. – D]

3. Blogs are still on top – but make them longer, and more visual

However popular video content becomes, it has some way to go before it dethrones our favourite content type: the humble blog.

According to Orbit Media’s annual blogging survey, 78% of marketers see results from their blogs – with 1 in 4 reporting “strong results”. But with nearly 31 million bloggers online, and 94% of B2B marketers using the format, it can be difficult to be heard. Luckily, the Orbit Media report has boundless depths of data. So, I dived into their survey results, to find out how you can stand out in 2021:

  • You may need to write more. The average word count is now 1,269, and the majority of bloggers (54%) who write 3000+ word articles see strong results. (Only 19% bloggers writing 500-1000 words, can say the same.)
  • Your audience may respond better if you keep your piece visual. Only 3% add more than ten images, but 34% of those that do report high levels of success.
  • Write a couple of headlines. Then write a few more. Bloggers who write between 11-19 see the best results, but that’s a lot to ask. According to Orbit, writing seven or more is enough to boost your success rate.
  • Spend more time on your posts. The longer you spend on a blog post, the more success you are likely to have. Bloggers who write for over six hours are significantly more likely to see better results. (Great news for me, considering I’ve been compiling this piece since November 2020.)

You can find more stats from Orbit Media here, or if you’re looking for a handy guide to blogging, take a look at our crash course to B2B blog writing.

4. Use the same SEO tools, but with a new approach

According to CMI, the top editorial tools B2B organisations use to assist content marketing are much the same as last year. A huge number of B2B marketers (78%) use keyword research tools for search engine optimization (SEO) during the content creation process.

But how can you ensure effective SEO in 2021? According to Search Engine Journal, which spoke to 42 of the top SEO professionals, there are a few trends you should really be following:

  • Really, actually, focus on user and search intent. Search intent is always in flux, and after a year of such dramatic changes, this is truer than ever. So aggregate data from the searches your customers are making. Delve into Google Search Console keyword data, with common question modifiers, to find out what your customers are asking. Then cater to those topics.
  • Make sure your content and website perform well on mobile. We may as well face it: phones run our lives. And even for B2B customers, it’s where a lot of searches happen. With remote working here to stay, you need to make mobile device UX a top priority for your SEO this year.
  • Consistently publish long-form content. As you can see in the Orbit Media blogging survey, longer posts (2,000 words or more) consistently provide better results for B2B content marketers. But they’re also great for SEO – appealing to Google’s E-A-T guidelines, and helping you boost your rankings.
  • Make your content more interactive. Research carried out by Lumen Research for Turtl found that an interactive format is 73% more engaging for readers than a static document. Readers even found key messages more compelling, so including interactive elements could be an easy way to deliver more value to readers.

And there’s a whole world of other SEO trends to follow in 2021 – here’s a link down the rabbit hole.

5. It’s all about big (big) picture trends

Looking at short-term trends is useful, but it also pays to keep the big picture in mind. Helpfully, The B2B Institute at LinkedIn has highlighted some of the macro trends likely to dominate B2B content marketing until (at least) 2030:

Invest in long-term brand building

In the 2030 trends report, the B2B Institute discusses two types of marketing – sales activation, and brand building. The latter compounds over time, which can help you generate long-term growth and demand, so it’s important to focus on a 50/50 split to maximise growth.

In these days of measurable ROI, many brands just focus on marketing to sell, which can lead to overinvesting in lead generation. But the tide is already beginning to turn. Brand building is on the up again, and the data tells us why. For one example, when you expose B2B buyers to brand marketing, their response rates to sales InMail messages increase 150%.

Blockbuster marketing

The B2B Institute notes that creativity is one of the most important variables in marketing success, and this is just as true in B2B content. According to their research, a strong creative can multiply the financial returns of a marketing campaign by a factor of 12 (that’s right: 1200%).

To see how this worked in practice, they grabbed all the data they could about Disney’s creative marketing decisions, and have developed some “probabilistic principles” to follow when developing great creative.

You could “Bet Big”, and go all-in on a massive campaign, to really get yourself seen. Or follow the “Extreme Distinctiveness” principle, where you make yourself so unique, you’re instantly recognisable. And it all boils down to this algorithm:

Creative Success = (Big Bets) On (Familiar Stories) With (Distinctive Styles) In (Every Channel).

You can find the rest of the 2030 trends report here – it’s really interesting stuff.

2021, here you come

2021 might see you completely transform your content marketing strategy, or just add an extra couple of hundred words to your blogs. Either way, it’s important to make changes that respond to the new ways your audiences are working now, and the contexts where B2B decisions get made. Hopefully these insights give you some food for thought.

Fingers crossed, by the time 2030 rolls around we’ll be able to visit the pub again.

What is long-form B2B content, and why does it work so well?

When you’re building a B2B content strategy, you need a mix of content lengths. Long-form and short-form content are both vital tools, and each has its own specific use.

If you want to present a snack-sized stat to your readers, for example, or to promote a new product or service, you’re likely to use social seeds or a short article, rather than a ten-page white paper. Likewise, tackling a subject like “Everything you need to know about writing a B2B case study” is going to require more than a 280-character tweet.

But there’s no doubt that across the B2B industry – and in content marketing generally – longer content is becoming increasingly popular. According to Orbit Media’s 2021 blogging survey, the word count of a typical post is up 57% since 2014 – from 808 words to 1,269.

So how exactly can we define “long-form content”? Why is it gaining in popularity as an effective marketing tool? And how can you ensure that even your longest pieces still have impact? I took a look at the research – and completed some semi-scientific studies of my own – to find out.

What is long-form B2B content?

For starters, it’s not just lengthy blog posts. Although blogs are still the most popular B2B content format, long-form content can many other formats, including eBooks and whitepapers, guides and tutorials, and webinars and virtual events.

Essentially, it’s any piece of content that educates your audience on a specific topic or answers a specific question – in an in-depth, informative way.

There’s also a lot of debate around how to define “long” word count, with definitions ranging from 700 – 1,200 words. In truth, there’s probably no set figure; it’s more about the role your content plays. But for the sake of this blog, and in deference to science, I’m defining long-form as anything 1,000 words or over. (Even if it is just to make the maths that bit easier in my own research…)

How can long-form content boost your B2B marketing?

According to the research, writing more long-form content could help you boost your online presence and even drive conversion rates. Here’s what the stats tell us:

Fact #1: Long-form content tends to rank higher on search

You’ve probably heard that long-form content ranks higher – but I wanted to know how true that is for B2B. So, I searched 16 common terms and phrases, like “writing a B2B ebook” and “original research for B2B content”, then recorded the word count of the top five results.
Here’s what I discovered:

  • Across all 80 results, 76% were over 1,000 words, and 31% were over 2,000
  • Of the 16 top results, 12 of the posts were over 1,000 words
  • On the longer end of the scale, 13% of the results were over 3,000 words – and just 4% were over 5,000
  • 35% of the 80 results were between 1,500 and 3,000 words

So, it holds true: long-form content does seem to rank higher. But why?

Some studies suggest that it’s easier to grow organic traffic, and employ SEO tactics, as there’s more scope to include keywords or backlinks (more on this in a moment). But there’s also a simpler explanation: it gives you the opportunity to provide something of real, tangible value for your readers, that they’ll enjoy and want to share.

Fact #2: You can provide your customers with greater value – and showcase your subject authority

This year’s CMI B2B benchmarking report found that 83% of B2B marketers who reported high levels of success in 2020 said this was because of the value their content provides.

And long-form content is the perfect vessel for providing that value. It gives you the opportunity to create more in-depth content on a high-value topic or challenge that really matters to your customer – and (as long as it is genuinely helpful) build up a positive association with your brand in the process.

Side bar: When I searched for common B2B phrases, 44% of the top results were ‘How to’ articles (and all bar one were well over 1,000 words). Only 19% were listicles. So format is likely quite important – the value you’re presenting needs to be really obvious. My colleague Katy has written a splendid blog on how to achieve it.

Fact #3: You could get more traffic, more shares, and more backlinks

According to Semrush’s 2020 Content Marketing Survey, super long-form articles with over 7,000 words drive nearly four times more traffic, and 43% more shares, than shorter articles. And while it’s unlikely you’re going to be writing such bulky pieces on the fly, there’s a clear correlation between long-form content and the amount of traffic it creates.

On the other end of the scale, 59% of published content with between 300-600 words isn’t shared at all. And posts between 300-900 words are likely to gain 21% less traffic – and 75% fewer backlinks – than articles of 900-1,200 words.

And when it comes to Google rankings, backlinks are crucial. The top result on Google has an average of 3.8x more backlinks than the following nine – and the same study found that long-form content generates more backlinks than shorter posts.

So, how can you write long-form content with impact?

Knowing why long-form content works is one thing. Knowing how to write it in an engaging, impactful way is another. Hopefully, these tips will help:

Tailor your content to your audience’s interest

Reading takes time. So you’re asking your (probably very busy) reader to do a lot – especially if your content is above the 2,000-word mark. Make sure you’re rewarding them for that time, and providing information that’s genuinely helpful and tailored to their interests or challenges.

There are plenty of sites to inspire you, and help you cut to the core of whatever conversation is happening in that industry. AnswerThePublic is a great place to start, and BuzzSumo’s content search engine can help you see what articles your customers are already engaging with.

Make sure your content is easy to navigate and read

When you’re writing long-form content, presenting your reader with a wall of words is only going to turn them off. So it’s critical that you make your copy as easy to navigate as possible:

  • Break down sections into smaller, skimmable chunks or bullet out the key points or stats you’re making (see what I did there?)
  • Include headers and subheaders that summarise what’s contained in each section
  • If it’s a really long piece, you can create a content page, so it’s easy for your reader to skip to the parts that most matter to them

In short, make it easy for the reader to see the value of your content upfront, and help them find the information they need quickly.

Use tried-and-tested approaches to make your reader comfortable

Bit boring, I know, but there’s a reason that 44% of the top results were “How To” guides. Sometimes, the tried-and-tested formats just work the best, and are familiar and approachable for you reader.

Update your work regularly

According to Orbit Media, bloggers who go back and update old content are more than twice as likely to report “strong results”.

So even after you’ve written and published your content, go back and update it when necessary.

And remember…

Just because long-form content works, it doesn’t mean that everything you write needs to be over 1,000w. Sometimes, less is more – and padding out work with waffle, just to hit a word count, won’t go unnoticed by your readers.

Got any questions? Just email us at [email protected].

How to get good B2B content quickly

Whether you’re sat at your window pining for a delivery to arrive, or you’re stuck in a digital queue for concert tickets, few feelings are quite as frustrating as wanting to speed up a process that you have no power over.

It’s a feeling many B2B marketers are familiar with. From waiting on stakeholder responses, to staring at the back of a copywriter’s head wishing they’d get a move on, it’s an everyday annoyance that a lot of people simply write off as something they just have to live with.

But (in the latter example at least) those marketers aren’t as powerless as they feel. You can’t reach over your writer’s head and start tapping away for them, but you do have a lot more influence over how quickly your content is delivered than you may realise.

In writing – just as in any other endeavour – the fastest path to a positive outcome is the one with the fewest obstacles. You might not be the one walking it, but you certainly do have the power to move a lot of those obstacles out of your writer’s way.

The journey starts with a thorough brief

The strength of a brief is what sets the pace for a writing project. If we only get one line of briefing to work from, we’ll have to spend time filling in the blanks before we can even start writing.

Most importantly, we need to know why the target audience should be interested in what we’re writing. What are their challenges? Why should they make a change from what they’re currently doing? And what do we want them to do after reading the content?

As a good B2B marketer, it’s all stuff you know. And kickstarting the writing process is as simple as jotting it down into a brief, or picking up the phone and talking the writer through it.

Above all, it’s an area where cutting corners really doesn’t pay off. Skipping over a piece of information like your desired audience response, or where the content will be published can appear inconsequential. But, in practice, every detail you leave out (or leave up to a writer to determine for themselves) is an opportunity for a failed draft, sending you right back to square one.

Next, a comprehensive briefing call

If there’s anything in the brief that needs a bit more clarification, a briefing call is the quickest way to sort it. The more thorough the written brief we have in advance of a call, the easier it is for us to figure out exactly what we’re missing, and what we need a bit more information on.

And a call goes both ways. It also gives you the opportunity to stress to us precisely what parts of the brief you want us to prioritise, what areas are most important, and any clarifications that you want to make.

The best calls are the ones that are well prepped and get everything out on the table without the need to follow up. But if you can’t answer all our questions while on the actual call, don’t worry. Just follow up with an email as soon as you can afterwards.

Finally, let us know exactly what needs changing

If you required an outline from us before a full draft, then it’s important that you can turn it around to us quickly. It’s simple: the faster you get back to us, the faster we can start (and finish) writing the piece.

As amazing as it is to achieve perfection in a first draft, it doesn’t always work like that. But the better the brief, the better the first draft – and hopefully – the better your feedback.

The principle around the feedback process is exactly the same as the briefing process. If you can be clear and specific in the changes you want made, we can make them more quickly. And if your content has a change in scope, be as clear as possible with the new brief. Don’t just tell your writer what’s changed; tell them what’s staying the same too.

Now you know how to get your B2B content quickly

So, next time you’re putting together a brief with a tight turnaround, don’t rush to get words on the page as quickly as possible. Instead, focus on making sure those words are right first time – because it will help your writer do the same.

If you’d like more ways that you can improve your B2B content delivery, sign up for our newsletter to get content tips delivered straight to your inbox.

7 ways to make your B2B writing more inclusive

The B2B tech industry isn’t run by robots (yet), but by actual, real people who exist outside of their offices and away from their laptops.

It can be easy to forget, but these people have interests, friends, and gender identities, as well as being executives and decision-makers at our favourite companies.

So if you’re a B2B marketer, inclusive language can play a huge part in ensuring your reader feels recognised and engaged.

To find out more, we spoke to Ettie Bailey-King, an inclusive and accessible communication consultant. Here’s what we learnt.

Why is inclusive language so important?

For starters, customer expectations have changed dramatically. The B2C market is rapidly adopting inclusive language, and it’s transforming the marketing industry.

If customers are used to respectful and inclusive communication in one industry, they won’t stand for less anywhere else – so B2B needs to keep up.

“We’re constantly surrounded by content – at work, at home, on social media,” says Ettie. “And thoughtful content makes us feel safe and welcomed. For example, an advert that says ‘everyone’, instead of the binary gender options of man or woman. Or an email that avoids gendered salutations like ‘Ms’ and ‘Mr’, and just says ‘Hi Ettie’. For many of us, those changes won’t feel like a big deal. But if you’re questioning your gender identity, for example, then those small changes can be the difference between a painful experience, and a safe and welcoming one.”

Even if you don’t think you’re talking to people who are trans, non-binary, or gender-nonconforming, that’s no reason to avoid using inclusive pronouns and language. According to Stonewall, around 1% of the UK population might be transgender, including non-binary people. Already, that’s roughly 600,000 people – but we’re a long way from knowing what the real figures look like.

“The comparison that activists always use is left-handedness,” says Ettie. “When left-handedness was stigmatised, numbers were around 2%. And when children were actually allowed to freely use the hand of their choice – if you look at the graphs, you’ll see an explosion in left-handedness.”

These days, around 12% of the UK write with their left hand.

There are so many reasons why inclusive writing is important – and they go beyond B2B marketing objectives.

“Inclusive writing is sometimes presented as a fun, happy add-on to make our businesses seem warmer. But it’s got a serious purpose. The world just isn’t safe for some people – for example, many transgender and gender non-conforming people are discriminated against, or at risk of terrible violence,” says Ettie. “It’s important to keep that in mind. So if we’re struggling to motivate ourselves to do the learning, we should remember that using LGBTQIA+ inclusive language has a real impact. For example, using someone’s correct pronouns can reduce their risk of suicide.”

As Ettie says, pronouns are incredibly important. To use them correctly, you’ll need to understand and be familiar with different types.

Let’s talk about chosen preferred pronouns

Pronouns are a big part of inclusive language and, for the record, they’re just that – pronouns. They’re not “chosen” or “preferred”, much like someone’s name isn’t “chosen”.

You might need to know your client’s pronouns (or your client’s client’s pronouns if you’re writing a case study about them). For example, “Matt’s Head of Copy at Radix Communications. He’s been in the role for 11 years.”

Or if you’re engaged in conversation and need to refer to somebody else: “Have you met Matt? He’s great.” Whenever you’re using pronouns, it’s important to do it correctly, even if they’re unfamiliar to you.

After “she/her”, “he/him”, and “they/them”, the most common member-defined pronouns on LinkedIn are:

  1. “she/they”
  2. “he/they”
  3. “they/she”
  4. “they/he”
  5. “any pronouns”

There’s a reason LinkedIn has counted “she/they” and “they/she” separately. For pronouns like these, you can’t assume someone has a preference, or what that preference is.

“Everyone’s different,” says Ettie. “When someone gives mixed pronouns, it might be because they strongly prefer the first one, they’re equally happy with each, or they’d rather you don’t use the second one and it’s just there as a backup (for example, for people who struggle to use singular ‘they’). If you can’t check with someone, I’d use the first pronoun. But if you can, take a few seconds to check which one they prefer.”

Neopronouns like “xe/xem/xyr” (pronounced zee/zem/zeer) or “ze/hir/hirs” (pronounced zee/heer/heers) are examples of popular gender-neutral pronouns, and are often used by non-binary or transgender people. You can practice using them and other gender-neutral pronouns using this tool, made 100% by gender-diverse and same-sex-attracted youth. This table published by the Office of Intercultural Engagement at UNC Greensboro might also be helpful.

But while understanding different pronouns and how to use them is crucial, it’s not the only thing we can do to make our B2B writing more inclusive.

7 ways to make your writing more inclusive

Ettie gave us advice on some of the current best practices for inclusive writing, and other things you can do to make sure all your readers feel recognised.

1. Shift your team’s mindset

A lot of us have been trained to write in a gender binary way – think “ladies and gentlemen, boys and girls” – and need to go on a learning journey to transform our writing.

If you’re part of a marketing team, this shift in mindset needs to be a collective experience. Start with sharing resources like podcasts, make or join a book club, and help others get exposed to stories and people outside the gender binary.

2. Always ask if you can

If you’re not sure of someone’s pronouns (and you have the opportunity to), ask. And if you can’t, then default to gender-inclusive language until you’re sure of someone’s pronouns – which could be after you’re expected to submit a first draft.

“In B2B, it’s less likely you’re going to be speaking and learning directly from people,” says Ettie. “But describing people accurately is so important. If you don’t know what pronoun someone uses, or how they describe themselves, always check. And if you can’t – they’re unavailable and no one knows the answer – then use gender-neutral terms like ‘they’. Or, you could just use their name instead, like ‘Ashley is Sales Director and Ashley will take over the new team.’”

Ettie’s default in her own writing is to use “they”, and it’s something people have been doing since the 1300s. You can then clarify and correct pronouns in the feedback process.

3. Why default to “they” when you can use “you”?

Defaulting to “they” is definitely an inclusive option when writing about people. But if you’re writing content that’s directed to someone, you can go one step further.

Using second-person address is not only inclusive – “you” knows no gender – but also a great tool for engagement. When you speak directly to your reader, they feel involved and engaged. In short, it’s good copywriting.

Second-person address helps to keep things simple, which is also more accessible. “If there’s one rule, it’s to not overthink it,” says Ettie. “Sometimes, by trying to be inclusive we end up with long and elaborate phrases, which can weigh our copy down. For example, if you’re trying to write a concise slogan, do you need to say ‘people who menstruate’ or ‘people with a vulva’? Maybe you can just say ‘you’.”

4. Treat pronouns like names

If you’re confused or in doubt about unfamiliar pronouns, Lal Zimman, a sociocultural linguist, says to treat them like they’re names. Here’s a rundown of what Lal says:

You can’t tell what a person’s name is just from looking at them, so if you want to know it you have to ask. And asking someone’s name is a totally normal question. In fact, it’s more likely to be considered rude if you don’t ask for someone’s name when first meeting them.

Names are treated as facts, and people don’t generally argue about them. It’s important to remember names, even if they’re unusual, or hard to pronounce or spell. And it’s important to get someone’s name right, even if you don’t like it or them.

People don’t insist that there are a limited number of names, and they know there are names they’ve never heard of. And sometimes people change their names, too – for example, when getting married – and that’s totally accepted.

5. And if you mess up…

Politely apologise, correct yourself, and move on. And don’t forget to be kind to yourself.

“We do need to gender people correctly, because it really matters,” says Ettie. “But while we’re learning, we should give ourselves permission to find it difficult and confusing. It really can be! Don’t panic or overthink it. Be firm but patient with yourself – you’ll be amazed how quickly you can learn.”

6. Be a role model

If you’re inclusive with pronouns in your everyday life, in your work and in your style guide, then it’ll translate into the way you write.

You can normalise talking about pronouns by including them in your email signature, your on-screen nickname, on social media profiles and business cards, or by advertising them on your person (think badges and stickers).

And you can go one step further by incorporating pronouns into your marketing. For example, include guest speakers’ pronouns on event invitations and web content.

By being open with pronouns, you’re helping to avoid potentially uncomfortable and awkward conversations. For example, if you’re meeting with someone virtually who has recently changed their pronouns, they can just change their on-screen nickname.

The same goes for people you’re emailing. There’s no need to use “Mr” and “Mrs”, or “Sir/Madam” as your default address. You can just say “hi”, “hello”, “good morning”, or use their name if you know it.

7. Be flexible

You’re not learning a set of rules once and forever. You’re learning something that may be true for now, and might not be true in a year, and that’s okay. Society is changing, and with it people’s pronouns and best practices.

“So you might meet Ashley now, with pronouns ‘they/them’. In a few years, Ashley might be ‘he/him’. That’s okay,” says Ettie. “Don’t panic if people change their pronouns or names. Be grateful that they share them with you.”

Flexibility is a big part of shifting your mindset and changing your patterns. It’s about always putting people before any set of rules or guidelines – including this one. Because for every rule you can come up with, there will always be people who don’t align with it (and that’s okay too).

Here’s where to learn more

Creating inclusive content can make all the difference to your reader feeling accepted, included, and recognised – which is good news for your people, your marketing, and the world in general.

If you’d like to learn more about inclusive communication, check out Ettie Bailey-King’s website Fighting Talk or sign up to her newsletter for quick, practical tips on how you can make your content more inclusive and accessible.

How to atomise a big B2B content piece into smaller assets

When you create a showstopping content asset, it can be tricky to know where to go next. You’ve spent all this time producing a piece that captures the key messages, ideas, and research for your campaign, but still have months left to fill in your editorial calendar.

Well, if your content is really as valuable as you think it is, you’re likely sitting on a goldmine of additional opportunities.

Here’s why you should be mining for those opportunities, how to spot them among your content library, and advice on how to get started.

The value in atomising your content

While a well-thought-out, thoroughly-researched white paper can generate plenty of leads by itself, not all of your audience will have the time to read 2000+ words. But, they might have time to read one of the interesting ideas your white paper contains.

Breaking down your content piece – or “atomising” it – can help you ensure those ideas aren’t locked into a large asset. It gives you an opportunity to create smaller, more accessible pieces of content that will likely reach a larger portion of your audience.

It also creates a chance to share your ideas across more content channels. An ebook or white paper will likely be gated and restricted to your website, but smaller articles, infographics, and social posts can be shared on a wide range of platforms.

And perhaps one of the most valuable reasons to atomise your content is the opportunity to create additional momentum for your campaign. You’ve already put in the major legwork in conducting the research, interviewing thought leaders, and capturing the key ideas to create your white paper. Now, you have a chance to build out your content calendar for the following months without repeating those steps.

How to know if your content is right for atomisation

Atomising content is something our clients ask us to do a lot, but it’s not right for every content piece. Some are more valuable – and easier to atomise – than others.

Here’s what I look out for when considering whether a piece can be broken down:

Does the content piece cover a broad range of topics in your industry?

If your content covers dozens of different ideas throughout your industry, all tied together with a broad theme, there’ll likely be plenty of opportunities to create additional content.

For example, with a white paper named: “Ten key challenges B2B marketers face today”, there’s a good chance those ten challenges will be distinct from each other, and you’ll be able to split them into their own content pieces. Taking this approach also gives you an opportunity to go deeper into those topics, bringing in additional perspectives, research, and ideas that weren’t included in the main content piece.

On the other hand, if your white paper is on a niche topic – such as a distinct challenge or a single product – there may be fewer atomisation opportunities and you might find yourself stretching the ideas too thin.

Does the content piece contain a lot of original research?

White papers and ebooks based on original research offer some of the easiest and most valuable atomisation opportunities.

With assets like these, there are often dozens of valuable data points that can easily get lost within the large content piece, but can form the foundation for new, more digestible assets.

This could mean writing an article that highlights some of the key insights generated from your research or creating an infographic that presents your data in a more visually accessible way. In many cases, the data in your hero asset can kickstart additional reaction pieces that bring in thought leaders within your company to respond to the research.

Does the content piece bring in a lot of perspectives from your industry or organisation?

When a large asset brings together multiple perspectives from your industry – or across your organisation – there are often ample opportunities to split these perspectives into smaller content pieces.

These can be as simple as pulling quotes from individual thought leaders to use on social media or throughout email campaigns. Or, in some cases, ideas from these thought leaders can be extended into larger blog posts that expand on their perspectives.

How do I start atomising my content?

Think you’ve got the perfect content piece to atomise? Now it’s time to get started.

Your atomisation strategy will need to focus on maintaining the momentum of your original content piece and building out materials that add genuine value to your campaign.

Every content piece will be a different challenge, but here’s some advice you can carry across every project.

Think about creating a variety of content types

Content atomisation shouldn’t just be about splitting white papers into blog posts. Think about the audience you’re targeting, the platforms you want to reach them on, and the ideas you want to share.

For example, from the starting point of one newsletter written by our founder Fiona Campbell-Howes, we created:

  • Three blog posts
  • Three podcast episodes
  • One presentation
  • One board game
  • One infographic
  • One interactive quiz

It’s often easiest if you look at the idea and think about the best possible way to present it to your audience, rather than trying to mould it into a specific content format.

In some cases, you don’t even need to reuse content from the original asset. We’ve found success previously by taking the core idea of the main content piece and using it as the foundation for webinars and podcasts that bring additional perspectives on the topic – and ultimately generate more buzz around the ideas you’re sharing.

See if your content aligns with a current hot topic

If there’s a hot topic everyone in your industry is talking about, atomising your content can be a great way to get your voice into the conversation.

Consider if any ideas in your asset can be adapted to create relevant, associated pieces that respond to the current news topic and add an additional perspective.

For example, if you’re an analytics provider, ideas from your white paper on using data-driven insights to predict supply chain challenges would be a great fit for responding to news about supply chain challenges in specific markets.

But, it’s important to keep in mind that you’ll need to produce this content quickly, otherwise you might miss the time window for its maximum effectiveness.

Work with a writer to plan your atomisation strategy

Knowing what to atomise and when can be tricky, but it’s easier when you work with the writer who will be producing the main content piece. They’ll be able to give you a good idea of whether the piece you’re considering atomising has enough valuable content to split out, and whether the additional assets you’re creating will be helpful for the reader.

Also, they’ll give you a good idea about whether there’s enough leftover material to write meaningful content from the research and interviews they’ve already conducted – or if they’d benefit from extra input to stop your content repeating itself.

Atomisation: a valuable habit to stretch your content budget

Ultimately, any copywriter worth their salt can help you spot opportunities to atomise your content as they’re writing the initial hero piece.

These opportunities are often much easier to identify during the creation process, and can give you a head start on building out your content calendar for the following months – all while maximising the impact of the research and calls you’ve already paid for. The trick is to find a copywriting partner who understands your objectives, and whom you trust to have your best interests at heart.

And that kind of relationship starts with a conversation.

 

From call to brief to copy – what’s the Radix copywriting process?

Content marketing is by no means a niche service, but to our knowledge, Radix is something of a unique business.

Unlike other agencies in the B2B marketing sector, we dedicate ourselves fully to B2B technology copywriting. We’re driven to do the best job we can, so we focus on doing one job, really well.

While it sounds simple on paper, we’re often asked by prospective clients what it really looks like to work with us – and how their project will fit into our daily workflows.

Let me take you on a journey through a typical blog post project at Radix, and hopefully answer the titular question: “Just what is your copywriting process?”

Setting the scene: a new blog brief

It’s time for a little make-believe. Today, one of our regular clients needs a blog post about the latest digital transformation trends in their industry.

In classic Choose Your Own Adventure style, our client has two paths by which they can proceed:

  1. Describe the required content to their Radix account manager so we can book time out with a writer best suited to the job and, if required, book in a briefing call.
  2. Use the standardised Radix briefing template to send a full, written brief to their account manager. (Again, we can book in a briefing call if further insight is needed.)

In most scenarios, we’ll recommend the briefing call as this gives the allocated writer an opportunity to clarify exactly what is required, such as:

  • Who is the content for?
  • Where will it live?
  • What’s its purpose?

In cases where we are engaging with a new client, or it’s a more substantial project, the process can be a little more complex.

Account Director Sarah explains: “If it’s a complicated topic, or a new client, the project will first go to a content lead to evaluate. If needed, we may also arrange a briefing call before booking in time with the writer. Then, all that’s left before writing an outline or a first draft is to send the client a quote for approval and confirm the timeframe for delivery.”

Does your content need an outline?

So far, we’ve:

  • Received word of an exciting new brief
  • Identified the best writer for the job
  • (Probably) had a briefing call to clarify the story
  • Agreed on a quote and timeframe for delivery

Nice. Everything’s looking good.

Now it’s time for our writer to either whip up an outline or jump right into the first draft. With blogs, our writers will often have everything they need from the briefing (and maybe a little desk research) to begin the first draft.

With bigger writing projects – such as case studies or white papers – we tend to write an outline first. That way, changes in project direction or messaging can be easily identified and actioned ahead of any substantial copywriting – potentially saving time, money, and frustration.

Once you’re happy with the outline, the writing itself can begin.

*Intermission*

Delivering your copy

Upon completing the first draft, our writer will proofread your copy before passing it on to a content lead or appropriate peer to review. This is where our in-house quality control process begins (and, in the best-case scenario, ends).

If the reviewer spots anything that needs changing, the writer will be brought back in to make the necessary amends before notifying your account manager that your copy is ready to deliver.

Only when we’re completely happy do you get to read the first draft. If you or your stakeholders identify further changes, or the scope of the project changes, the account manager will reserve time with the original writer to revisit the content. We may also arrange a follow-up call to clarify what needs to happen next.

To ensure the piece is completed as efficiently as possible, we will always track our changes and, if required, explain the thought process behind any adjustments we’ve made – especially if the amends required a little compromise. In cases of scope change, this will likely require an additional call or written correspondence with the writer to set expectations.

Managing client-writer expectations

When it comes to the amends process, we recognise that we’re delivering a product and, as they say in retail, “the customer is always right”. While that’s true most of the time, we prefer to see our work as a collaboration in which both parties learn from each other (and in turn, get the best outcome possible: damned good copy).

We work really hard to make your copy as good as it can be. But if we’ve missed the mark, that’s on us; we’ll always swallow our pride and put things right. If we disagree with a change you’ve suggested, we may try to compromise with a different approach (and explain it in the comments). But as fellow writer Nick said in his write-up on lessons learned at the Copywriting Conference:

“If the feedback is along the lines of, ‘I envisioned something different’ then this should ring alarm bells for future projects, to make sure expectations on both sides are clearly set out from the start.”

Communication matters, so never hesitate to flag any concerns or queries with us regardless of progress through a given project. The most important thing is that you get the right content to achieve the results you want.

Working with Radix

Of course, this is just one example of how a project can go. To discuss our process in greater detail, or see if we’re the right copywriting agency for you, please contact us here or give us a call on +44(0)1326 373592.