Radix Copycast Episode 12 – B2B copywriting trends of 2013

Welcome to episode 12 of the Radix Copycast, in which we look back at what changed in B2B technology copywriting in 2013. Plus we look at a couple of new trends we see coming up in 2014.

This year we’ve seen several trends emerge in B2B content marketing (and hence copywriting), from the increased use of marketing automation to the popularisation of storytelling. It was also interesting to see what didn’t quite happen as we expected, especially around video marketing.

Fiona and I discuss what changed in 2013 for B2B tech content writers, including:

  • eBooks find their place in the marketing funnel
  • Why reports of the death of the whitepaper were exaggerated
  • The emergence of comic book-style storytelling
  • Why experts and influencers were in high demand

And in the final part of the show, Fiona considers what could be the big (and difficult-to-pronounce) content marketing buzzword of 2014: hyper-specificity.

Download the episode here (right-click and “save as” to download). Or listen in the player at the top of the page.

You can subscribe to the podcast on iTunes here.

Music by Industrial and Marine.

Radix Copycast Episode 13 – Content marketing: this time it’s personal

Ninety-three percent of B2B marketers now use content marketing. This time we’re looking at why, as more and more marketing content is created, B2B marketers need to consider their audience as individuals in order to ensure their content gets noticed.

Radix-Copycast-episode-13-header-v2

Hyper-specificity, audience relevance, context, personalisation. These are all terms being used by B2B marketers to describe what promises to be one of the top content trends of 2014: a move away from creating generic content for broad audience segments, towards highly-targeted content that is relevant to niche audiences in concrete and specific ways.

But what does this move mean for the copywriters who have to create that highly-targeted, niche content?

Fiona is joined by David McGuire of B2B copywriting consultancy Lungfish to discuss some ways in which copywriters can make their content more relevant to niche audiences, including:

  • The benefits of having a single person in mind when writing
  • How to create accurate personas from audience research
  • Imagining the kind of follow-up conversation we want the copy to provoke
  • How to avoid coming across as “creepy”

Download the episode here (right-click and “save as” to download). Or listen in the player at the top of the page.

You can subscribe to the podcast on iTunes here.

Music by Industrial and Marine.

Further reading

Why B2B Marketing in 2014 must be about Content + Context + Conversation by Bob Apollo

Why marketers are keeping B2B buyer personas in the closet by Ardath Albee

Radix Copycast Episode 14 – the true value of marketing copy

If 800 words of copy can lead to a $2m deal, you’d think it would be easy to assign a business value to marketing copy. So why do marketers – and copywriters – still treat copy as a commodity?

That’s just one question we try to answer in this episode of the Radix Copycast, for which Fiona and I are joined by Matt Godfrey, Director and Senior Copywriter here at Radix.

We also examine why, in the real world,  it’s largely impractical for copywriters to move away from pricing copy on a per-word or per-hour basis.

But are there some situations where results-based pricing could work for copywriters and their clients? We consider whether marketing automation might make it possible for marketers and writers to monitor how well copy performs, with a view to gauging its true financial value.

Finally we discuss ways in which copywriters can demonstrate the quality and value of their copy, including:

  • Becoming your own content marketer and using your site to showcase your content
  • Establishing a writing niche, either in an industry or content format
  • Asking for feedback from clients to see how your work is performing
  • Showcasing client testimonials and recommendations on your website

Download the episode here (right-click and “save as” to download). Or listen in the player at the top of the page.

You can subscribe to the podcast on iTunes here.

Music by Industrial and Marine.

Further reading

Pam Didner: How Many Content Pieces Can You Create with $1,000?

Radix Copycast episode 7 – visual storytelling in B2B marketing

How effective are videos in comparison to blog posts? What about infographics versus reports? B2B Marketing’s recent Content Marketing Benchmarking Report found that both infographics and videos are seen by marketers as more effective content types than blog posts.

Whether it’s SlideShare, Vine, memes, comics, videos or infographics, visual content is increasingly popular in B2B marketing. But if you’ve never moved beyond traditional case studies or white papers before, where do you start?

In this episode, Fiona and I discuss how to make the most of visual content. Plus we’re joined by Kieran, one of our in-house copywriters, to explore how enterprises can use comics.

Points covered include:

  • The relationship between copy and design
  • Instagram vs. Vine for short videos
  • Infographics – have they had their day?
  • When to use memes a.k.a. memejacking
  • The emergence of SlideShare rants (like this one)

Kieran has been working on an internal comic strip for a large enterprise technology firm. Drawing on his experience, we discuss ways comics – from single panels to full-page escapades – can be used in B2B settings.

Download the episode here (right-click and “save as” to download). Or listen in the player at the top of the page.

You can subscribe to the podcast on iTunes here.

Music by Industrial and Marine.

Services you could use to create visual content include:

Instagram (photos and short videos) | Piktochart (infographics) | Pixton (comics) | SlideShare (presentations) | Go! Animate (animations with text-to-speech)

Radix Copycast episode 8 – how to get B2B tone of voice right (and how to get it wrong)

Welcome to episode 8 of the Radix Copycast – this time we’re discussing tone of voice in B2B copywriting.

What we mean by tone of voice, and what can you do to ensure it’s authentic and consistent,  regardless of the organisation’s size and complexity?

Anyone who’s been frustrated by a flippant “Oops, we broke the internet” error message when trying to complete an important transaction knows that a single tone doesn’t work in all situations. Equally, the language used in an annual report could seem out of place in a Facebook update, so the key is to establish a range of tones that nevertheless all speak with the same brand voice.

Fiona and I are joined by David McGuire of copywriting consultancy Lungfish to discuss this issue and much more, including:

  • Is it tone of voice or tone and voice?
  • How tone needs to be adapted for different mediums
  • When translation needs to become transcreation
  • Who’s great at voice and tone, and who isn’t?
  • The importance of remembering that you’re dealing with people
  • Plus: the perils of sounding overly familiar

Download the episode here (right-click and “save as” to download). Or listen in the player at the top of the page.

You can subscribe to the podcast on iTunes here.

Music by Industrial and Marine.

Check out Voice and Tone here.

 

Radix Copycast episode 10 – getting to grips with email lead nurturing campaigns

B2B vendors and their marketing agencies have been adopting marketing automation systems in droves this year, with the result that copywriters are suddenly being inundated with requests to write complex, multi-month, multi-stream email campaigns.

In our latest podcast, Fiona explains the nuances of lead nurturing and how copywriters can adapt to the demands of these campaigns, including:

  • Understanding the lead nurturing process
  • Getting to grips with complex campaign flows
  • Mapping tone and copy to the buyer persona and buying stage
  • Getting creative – and strategic – with subject lines
  • Spotting opportunities to create additional content

Download the episode here (right-click and “save as” to download). Or listen in the player at the top of the page.

You can subscribe to the podcast on iTunes here.

Music by Industrial and Marine.

P.S. We hope you can hear an improvement in our audio quality – this is thanks to Matthew Clarke of KernowPods. Matthew recently provided us with a podcasting workshop.

Radix Copycast Episode 15 – Six core skills every B2B technology copywriter needs

attributes-b2b-technology-copywriter-v2

In a recent mini-survey on content marketers’ challenges carried out by Velocity Partners, 52% of respondents said great copywriting was one of the hardest skills to find.

That’s because, as it turns out, the “writing” bit is only part of what makes great copywriting. So, apart from knowing which words should go where, what characterises a great copywriter? In this episode, Fiona identifies six core skills that every B2B technology writer should have.

Plus I’m joined by two of Radix’s copywriters, Kieran and George, to get the inside track on an experimental copywriting technique we’ve borrowed from the software development industry.

Kieran and George explain how “pair copywriting”, based on “extreme programming”, has potential for certain content projects. Listen now to find out:

  • How pair copywriting can improve creativity
  • The challenges presented by pair copywriting
  • What sort of projects it’s best suited to
  • How you can make pair copywriting work for you


Download the episode here (right-click and “save as” to download). Or listen in the player at the top of the page.

You can subscribe to the podcast on iTunes here.

Music by Industrial and Marine.

We’ve been reading: five useful posts for marketing copywriters

Fast Company – Upworthy’s Headlines Are Insufferable. Here’s Why You Click Anyway

You know the type of headline: You’ll Never Believe What Happened When This One Chicken Crossed This Particular Road. Upworthy headlines are some of the internet’s most clicked and liked, suggesting that the site has hit on a magic formula for attracting attention and piquing curiosity.

This Fast Company article decodes that formula and draws on a number of psychological theories to explain why people find Upworthy’s headlines so irresistible. It’s really useful stuff for any copywriters looking to uncover the secrets to why people click.

(Part of the reason for Upworthy’s success, indicated by one of the commenters to Fast Company’s post, is that they write 25 possible titles for each article – an approach apparently borrowed from The Onion – and relentlessly A/B test, giving them an incredible amount of insight into what kinds of headline work.)

Hubspot Inbound Blog – The 7 Worst Types of Headlines (And How to Fix Them)

One of the many people who find Upworthy-type headlines insufferable (but does she click anyway?) is Hubspot’s Ginny Soskey. In this post, Ginny picks out several examples of egregious approaches to headlines and explains why you really don’t want to be writing them that way.

It’s good, basic advice for headline writers – and bear in mind that almost every piece of advice about headlines can also be applied to email subject lines – and it mostly boils down to “don’t mislead people.” Beyond that, there are some good tips for writing a good headline and some sound links to further articles on the subject.

(With thanks to Hannah Forbes-George of Capture Communications for sharing this on LinkedIn.)

OkDork – Why Content Goes Viral: What Analyzing 100 Million Articles Taught Us

A fantastic article by Noah Kagan Henley Wing, founder of Buzzsumo.com, about the types of content that get shared most, backed up with some excellent data from BuzzSumo and substantiated by similar surveys conducted elsewhere.

While some of it is as you’d expect, there are plenty of surprises too. For example, we all know that people like to share list posts, but did you know that ‘Top 10’ lists outperform lists with any other number of elements? Or that ‘how-to’ posts aren’t as shareable as ‘why…’ posts?

And the biggest and most pleasant surprise for me: it turns out the type of content that gets shared most is long-form content (and I mean really long; we’re talking 3,000-10,000 words). We’ve said before that marketers shouldn’t abandon long-form content in favour of bite-size stuff, and here are the stats to prove it. As the post points out, fewer people are doing long-form, so there’s also less competition.

Harvard Business Review – The Indispensable Power of Story

‘Storytelling’ as a marketing buzzword seems to have taken a bit of backseat in the first few months of 2014, but this and the next article may point to a resurgence of interest in it.

One of the problems I’ve always had with the word ‘storytelling’ in marketing is that people’s interpretations of the word vary so wildly that it’s come to mean almost anything.

In this article, storytelling is taken to mean “using natural, human language to make an emotional connection”. There are some good basic pointers for marketers looking to make their content more personable, including a handy list of possible techniques: “anecdote, mnemonic, metaphor, storytelling, and analogy”, as well as some examples of the kind of ‘human story’ that interests the writer (a venture capitalist) in the companies he comes across.

Fusion Marketing Experience – The art of storytelling in 6 content marketing context questions

Storytelling is so much more than telling stories,” says J-P De Clerck, somewhat disconcertingly, in this lengthy attempt to describe how storytelling can make marketing content stronger.

Illustrated with quotes from content marketing greats like Ardath Albee, Lee Odden and Doug Kessler, the article gives a tantalising glimpse into what might be possible if we – marketers and copywriters – can get our storytelling right.

(For example: “It’s about making the story so compelling that it elevates perceptions of value and urgency resulting in more qualified leads and faster purchasing momentum.”)

It’s quite long on theory and quite short on practical advice – not to mention real-life examples, or, as you might call them, stories – but it does contain a good list of questions for content marketers to ponder as they seek to improve their storytelling skills.

As an added bonus, it also drew my attention to this fantastic Periodic Table of Storytelling by TV Tropes, which is well worth exploring.

I’m happy to see storytelling climbing back up the marketing agenda, but it would be nice to see more examples of great storytelling in action (especially in the B2B world). If you’ve seen any, let us know!

Get more stuff like this

You can keep up with what’s happening in B2B copywriting by following us on Twitter @radixcom, or signing up for our monthly newsletter.

Other posts you might like

Why everything you thought you knew about subject lines is wrong (maybe)

Storytelling in B2B: more than just beginning – middle – end

 

Radix Copycast Episode 16 – Can copywriters abandon Microsoft Word?

keyboard-wordprocessing-header-v1

eBooks, infographics, video scripts, scrolling sites: each year seems to increase the variety of B2B content types that need copy. Never before have designers and copywriters been brought so closely together (as discussed in episode 9).

Microsoft Word has been the copywriter’s tool of choice for decades, but is it up to the challenge of modern and increasingly digital copywriting?

I’m joined by Fiona to discuss whether Word still rules, or whether newer writing tools (desktop or cloud-based) are in a position to replace it as the must-have software for copywriters.

Listen now to find out:

  • What copywriters and their clients really need from a word-processing tool
  • Alternatives to Word: could Google Docs, LibreOffice or Scrivener ever rule the roost?
  • Format-specific apps: how do tools like Celtx, Final Draft and Balsamiq stack up?
  • How to bring designers, freelancers, agencies and stakeholders into the same happy fold

… and more

Download the episode here (right-click and “save as” to download). Or listen in the player at the top of the page.

You can subscribe to the podcast on iTunes here.

Music by Industrial and Marine.

Radix Copycast Episode 17 – Storytelling in B2B, the final frontier

Radix-Copycast-episode-17-header-v1

This episode is an update to and complements episode 3 of the Radix Copycast.

Storytelling seems to be climbing back up the agenda in content marketing, judging by the number of blog posts and articles we’ve seen recently. But what exactly do we mean by storytelling in marketing, and what kind of storytelling techniques can copywriters adopt?

Fiona and I welcome back television comedy writer James Henry (Green Wing, Smack the Pony, Campus), to talk about the structure of classic storytelling and how it can be adapted for content marketing.

Listen now to find out:

  • What ‘storytelling’ actually means in B2B marketing
  • How to create believable, empathetic characters
  • What it means to break down a three-act structure into 60 seconds of video
  • Which of the seven basic plots can be easily applied to B2B marketing

… and more

Download the episode here (right-click and “save as” to download). Or listen in the player at the top of the page.

You can subscribe to the podcast on iTunes here.

Music by Industrial and Marine.

*The stardate was calculated using this website.